You Quietly Serve Others
...while we make sure your impact is publicly recognized!
Now, more than ever, building and maintaining public trust must be at the center of your nonprofit growth strategy. And nothing promotes trust better than the stories of those you've served. Online reviews turn your private efforts into public credibility, so future donors can see what you’re doing right and why they should support you.
ONLINE REVIEW MANAGEMENT SOFTWARE AND SERVICES FOR NONPROFITS
Want More Support? Start By Improving Your Online Reviews.
Your Impact Is Best Understood Through Reviews
90% OF
DONORS
say online reviews help them understand your mission *
Trust Is Non-Negotiable for Today’s Donors
WHILE 70% OF
DONORS
say that earning their trust is essential for their support *
ONLINE Reviews Help YOU Bridge the GAP IN PUBLIC Trust
ONLY 20% OF
THE PUBLIC
say they "highly trust" charities, creating a big gap *
Managing your online reputation is the most effective way to win community support.
Reviews make real stories from real people your competitive advantage.
Once it's set up, our review software and services work in the background, helping you earn trust and donor confidence. It’s less expensive than most marketing efforts, takes less time, and delivers long-term results, all by sharing the stories of those you serve.
Safeguard Your Nonprofit's Future
As traditional grant cuts continue, you must turn to the public for their support.
The most resilient nonprofits in the years ahead will be the ones that invest in their digital presence now. Review management is the most effective way to proactively shape your public reputation.
Shape the Public's Perception of You
Every review is written in your constituents’ own words, which makes it more relatable, more believable, and far more powerful than any traditional marketing.
The best part? A single positive review can influence hundreds of future donors and volunteers to trust you enough to support you.
Generate Long-Term Credibility
Reviews are a valuable asset that keeps working long after you collect them.
Unlike ads, which stop performing the moment you stop paying, a great review keeps showing up in search results, building trust and boosting your visibility across the internet, all with minimal investment.
Reviews Help You Show Up Where It Matters Most
People turn to search engines when they want to learn how to support the causes they care about.
With fewer grants available and reliance on public support increasing, nonprofits can no longer afford to be invisible online.
Your Google Business Profile is a critically important trust-building tool that helps you rise in local search rankings and reach more of the people who can help you succeed.
Reviews build credibility, attract new supporters, and protect your reputation in a more competitive landscape.
Pricing Plans for Every Budget
Proof Before Payment Plan
Software + Guided Support Community
$139/month
WE SHOW YOU HOW TO DO IT
ONLINE REVIEWS SOFTWARE
See More Features
1 Location
Discounted Multi-Location Management Available
500 Review Request Messages Monthly
Additional Email and Text Messaging Bundles Available *
Collect More Reviews with Less Effort
Manage Your Reputation from One Dashboard
Turn Great Reviews into Powerful Marketing
Operate with Confidence
Our Promises to You
Bonus Review Request Message Credits
If you are a high-volume business that needs to send more than 500 review requests per month, you can purchase additional review request bundles.
Take control of your online reputation with powerful review tools, step-by-step training, and ongoing support. Ideal for businesses that want to grow without outsourcing.
VIP Reviews
Done For You
Full-Service Reviews Managed For You
$399/month
WE DO IT ALL FOR YOU
FULL VIP REVIEWS MANAGEMENT
See More Features
You receive everything included in our
Proof Before Payment Plan
Plus all of the following:
We Build Your Review Strategy
We Manage Your Review Campaigns
We Keep You Informed
Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.
VIP Reviews + GBP Done For You
Full-Service Reviews + Google Business Profile Managed For You
$699/month
WE DO IT ALL FOR YOU
FULL VIP REVIEWS MANAGEMENT
VIP GOOGLE BUSINESS PROFILE LISTING
See More Features
You receive everything included in our
VIP Reviews Done For You Plan
Plus all of the following:
We Manage Your Google Business Profile
Strengthen Your Local Competitive Advantage
A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.
Proof Before Payment Plan
Software + Guided Support Community
$1,390/year
WE SHOW YOU HOW TO DO IT
ONLINE REVIEWS SOFTWARE
See More Features
1 Location
Discounted Multi-Location Management Available
500 Review Request Messages Monthly
Additional Email and Text Messaging Bundles Available *
Collect More Reviews with Less Effort
Manage Your Reputation from One Dashboard
Turn Great Reviews into Powerful Marketing
Operate with Confidence
Our Promises to You
Bonus Review Request Message Credits
If you are a high-volume business that needs to send more than 500 review requests per month, you can purchase additional review request bundles.
Take control of your online reputation with powerful review tools, step-by-step training, and ongoing support. Ideal for businesses that want to grow without outsourcing.
VIP Reviews
Done For You
Full-Service Reviews Managed For You
$3,990/year
WE DO IT ALL FOR YOU
FULL VIP REVIEWS MANAGEMENT
See More Features
You receive everything included in our
Proof Before Payment Plan
Plus all of the following:
We Build Your Review Strategy
We Manage Your Review Campaigns
We Keep You Informed
Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.
VIP Reviews + GBP Done For You
Full-Service Reviews + Google Business Profile Managed For You
$6,990/year
WE DO IT ALL FOR YOU
FULL VIP REVIEWS MANAGEMENT
VIP GOOGLE BUSINESS PROFILE LISTING
See More Features
You receive everything included in our
VIP Reviews Done For You Plan
Plus all of the following:
We Manage Your Google Business Profile
Strengthen Your Local Competitive Advantage
A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.
Frequently Asked Questions
General Questions
How does your software help us manage online reviews?
We give you a single account to collect, request, respond to, analyze, and showcase reviews from across more than 60 of the most popular online review websites.
We automate what used to take hours, track what people say about you, and put your best reviews front and center to boost consumer confidence in your organization and attract more business.
We will show you how our system works, or we can manage the entire process for you; you decide which works best for you.
Who is this designed to help?
Our software and services are best for businesses and nonprofits that care deeply about quality and customer service.
Our customers understand that word-of-mouth is the most powerful marketing strategy, and they want to protect and grow their reputation online.
How does this help my business grow?
Positive reviews can raise your position in online search results, attract more qualified customers, and help you stand out from competitors who have bigger ad budgets but lower customer satisfaction ratings.
This is your most affordable long-term growth strategy.
What if we don’t have much of an online presence yet?
Then, Raising Reputations is the perfect place for you to start.
Building a strong foundation of reviews will help your business or nonprofit gain visibility and credibility so that when potential customers, donors, or supporters research you online, they find authentic proof of your impact.
Is this really worth it for a small business like mine?
Yes, small organizations often do the most meaningful work, and all too often it's invisible. We give you affordable tools to make sure your impact doesn’t get overlooked just because your budget is tight.
In fact, small businesses and nonprofits with strong reviews often outperform larger competitors in trust and online search rankings, which is one of your only opportunities to level the playing field when you have a limited budget.
We already use private surveys. Do we need public reviews, too?
Yes, because they serve different purposes. Survey results give you private, internal insights into how you can improve operations.
Reviews build public trust and credibility by showcasing stories people tell about you in their own words, helping you attract more attention and support. Both matter, but only one helps you build a strong reputation online.
How is this better than running ads?
Unlike ads that stop working the moment you stop paying, your reviews keep working for you 24/7, earning trust, making you easier to find online, and converting new shoppers into loyal customers, all at a tiny fraction of the cost of advertising.
Review management is the highest ROI marketing option that too many small organizations overlook.
How soon might I see results?
You could notice improved visibility and engagement within weeks, and the benefits compound over time.
The more consistently you properly manage your online reputation, the greater your long-term results.
I’m not tech-savvy. Will your software be easy to use?
Yes, Raising Reputations was built to be simple, intuitive, and beginner-friendly; no technical skills are required. If you can send an email or post on social media, you can use this software with ease.
Setup is fast (most users are up and running in about an hour), and we guide you every step of the way. And if you’d rather not lift a finger, choose one of our VIP Done For You Plans, and we'll manage your account for you.
Is my data, and my customers’ data, safe?
Yes, absolutely. We take data privacy seriously. Our system is fully GDPR-compliant, meaning we adhere to strict rules to protect personal information.
We only use your data and your customers’ data to help you manage your online reviews. We never sell, share, or misuse any information. Your account is secure, your customers' information is handled carefully, and you stay fully in control at all times.
What kind of support do you offer?
We offer friendly, real human support plus simple step-by-step video tutorials to guide you through every feature. You’re never on your own; we’re here to help you succeed.
Whether you prefer to manage your reviews yourself or hand them off to us completely, we support you either way.
How do I get started?
We make it easy to start collecting, managing, analyzing, and displaying your online reviews for free for the first 14 days with our Proof Before Payment Plan.
If you haven't received your first review by the end of your 14-day free trial, please let us know, and we'll extend your trial until you start receiving reviews. No credit card is required to get started.
Pricing & Free Trial
How much does it cost?
We offer one simple plan that meets almost everyone's needs at just $139 per month (or $1,390 per year): our Proof Before Payment Plan. This gives you access to our full-featured, easy-to-use reviews management software and our 14-day free trial.
If you ever need to take a break from collecting new reviews and reduce your expenses, we offer a $39-per-month (or $390-per-year) Save Your Money Maintenance Plan, which preserves your ability to market the reviews you've already collected.
If you're busy running your organization and want to outsource the entire process to one of our reputation management experts, you can select one of our VIP Done For You Plans, starting at just $399 per month (or $3,990 per year), and we will set up and manage the entire process for you.
Why is your pricing lower than most of your competitors’?
Because we’ve been in your shoes and as small business owners since 2003, we know what it's like to operate on a tight budget. We also understand you may be hesitant to invest in something new, even when you feel it's in your best interest.
We maintain the lowest prices in our industry to support the small businesses and nonprofits who need it most.
What happens if I need to pause or cancel my plan?
We get it. Running a business or nonprofit comes with ups and downs. That’s why we offer our unique $39-per-month Save Your Money Maintenance Plan.
This helps you keep your existing reviews live on your website while pausing new review requests.
You won’t lose any of the progress you've made with your account, and you can upgrade again to our full suite of features any time. No starting over. No pressure. We promise.
Can I switch between plans later?
Yes, you can upgrade, downgrade, or cancel at any time. Whether you want to pause new review collection by moving to our Save Your Money Maintenance Plan or grow effortlessly by upgrading to one of our VIP Done For You Plans, you're always in control.
What’s the difference between your do-it-yourself and done-for-you plans?
Our Proof Before Payment Plan gives you full access to our easy-to-use review management system that you can operate yourself.
Our VIP Done For You Plans include all the features of our Proof Before Payment Plan, but we manage the entire process for you.
We set up your account, send your review requests, monitor and respond to your incoming reviews, offer strategic support, and provide detailed reporting.
For our VIP Reviews + GBP Done For You Plan clients, we also set up, optimize, and manage your Google Business Profile account. We handle it all for you so you can focus on running your organization.
Can I get help setting up my account without paying for ongoing done-for-you services?
Yes. If you want a professional setup without the ongoing done-for-you service, we offer a one-time setup service for just $299.
We’ll fully configure your account, customize your settings, and ensure you’re ready to start collecting powerful reviews, and then hand you the keys.
It's a perfect option if you want expert setup support for a one-time fee but prefer to manage things yourself afterward.
Do you offer a free trial?
Yes. You can start collecting reviews with our Proof Before Payment Plan for free for the first 14 days. No credit card is required. Just sign up, try it, and see how easy it is to build a world-class reputation.
If you haven't collected a single review in your first 14 days, contact us for assistance, and we'll extend your free trial until you start receiving reviews.
What happens after my free trial?
You choose what’s next. If you appreciate the value of our Proof Before Payment Plan, you can stick with it or choose a different plan and continue using your account. Everything you’ve already set up stays intact, so you don’t lose any momentum.
If you decide it's not for you, there's no hard feelings. You can walk away; our free trials require no credit card and no commitment.
Do you offer discounts for nonprofits?
Our pricing is designed with nonprofits in mind. We know every dollar matters, so we offer affordable plans that deliver the highest value without stretching your budget.
While we currently offer one pricing model for all users, we deeply value the work nonprofits do. Our goal is simple: to make this a small investment that pays off through increased donor trust, stronger funding opportunities, and deeper volunteer engagement.
Google, AI & Reviews
How are Google, AI chatbots, and reviews related?
Popular search engines like Google and popular AI chatbots like ChatGPT help shoppers find local businesses, compare options, and make purchasing decisions.
They use similar methods to determine which businesses they recommend. They search websites, databases, and reputable directories to find credible organizations.
Reviews are a critical ranking factor that determines which businesses are chosen. Search engines and AI chatbots rely heavily on review volume, recency, and sentiment to rank businesses in search results.
Why is it important to have reviews in more than one place on the internet?
Strong review profiles across multiple reputable websites boost your online credibility and your chances of being found and selected.
Because different customers trust different websites, displaying reviews across multiple trusted websites creates a stronger overall reputation and gives more potential customers new opportunities to discover you.
For example, when searching for a new medical provider, some patients might search WebMD, while others search ZocDoc, Healthgrades, or Vitals. We connect to all of these platforms, helping medical providers manage all their online reviews from their Raising Reputations account.
Why is a Google Business Profile so important for local businesses?
A Google Business Profile is your business's public listing on Google. It helps customers find your business in Google Search and Google Maps, view your contact information, read reviews, see photos, and decide whether to contact you.
For many businesses, your Google Business Profile is the first impression customers have of your organization. A complete, active, and well-managed profile helps build confidence and encourages more people to choose you over your competition.
Increasingly, AI chatbots are relying on your Google Business Profile listing, especially the reviews on your profile, to generate their own recommendations. This means that search engines, AI chatbots, and shoppers all rely heavily on your Google Business Profile to decide if you are a safe, credible organization to contact.
If you manage my Google Business Profile, can you guarantee I will rank at the top of the search results?
While no ethical business can guarantee a specific ranking, we focus on following Google's best practices to improve your profile, strengthen customer confidence, and maximize your chances of being discovered and selected.
Google considers many factors when displaying local search results, including relevance, distance, prominence, business information, reviews, and overall profile quality. Ranking is also an ongoing comparison between you and your local competitors.
These days, in addition to optimizing your profile for competitive positioning, it's equally important to avoid mistakes that can lead to profile suspensions.
We work closely with our VIP Reviews + GBP Done For You Plan clients to develop a custom strategy that best positions your Google Business Profile to meet your short and long-term business goals.
Features & Functionality
How do we ask for reviews without feeling pushy?
Most people are happy to leave you a review when you ask. When it comes to your account settings, you are in control. You can choose who you ask, how you ask, when you ask, and how often you ask your customers for reviews.
Our review request features are designed to be respectful, effective, and aligned with your values.
Can I really request reviews automatically, without extra work?
Yes. Our software enables you to automate review requests by email, text message, QR code, or with custom links that can be shared anywhere.
Raising Reputations also connects to most customer database systems (CRMs), sales software, and payment processors (POS systems) to automatically send review requests after a sale, service, or donation is completed. Once your account is set up, our system will do the work for you.
Will you ask my customers for reviews on my behalf?
While review requests are a key feature of our software, this will only happen if you set up your account to do so. You’re always in control of every message that's sent, when it’s sent, to whom it's sent, and how your brand is represented.
If you’d like help, our team of pros can set up and manage your account for you when you select one of our VIP Done For You Plans.
How many review requests can I send?
Our plans include up to 500 email or SMS review requests every month. If you need more email or text message credits, you can add 500 additional email message requests for just $30 or 500 additional text message requests for just $40.
This way, your review collection efforts can grow right alongside your business without any limitations.
Which review websites and software programs do you connect to directly?
Raising Reputations integrates directly with over 60 of the most popular review websites, including Google, Facebook, Airbnb, TripAdvisor, Healthgrades, WebMD, Angi, and many more.
In addition, our software can connect to online review platforms that don't allow direct integrations, so you can manage reviews from almost anywhere on the internet, all from your account.
In many cases, our software can be connected directly to your CRM or POS software to automatically retrieve your customers' information to send review requests with no manual effort.
Can I manage multiple locations?
Yes, you can manage multiple locations from the same account. All of our plans include one location. If you have multiple sites, please reach out to us after you've registered your account.
Whether you have two sites or two hundred, your reviews stay organized, easy to monitor, and tailored to each location’s unique reputation.
Can I display my reviews on my website and social media?
Absolutely. We offer many different custom layouts that display your reviews directly on your website, matching your brand's existing fonts and colors.
We also provide an easy-to-use feature that turns your best reviews into custom social media posts, so your customer testimonials keep working for you all across the internet.
Can I continue to display reviews on my website even when I’m not collecting new ones?
Yes. If you move your account to our Save Your Money Maintenance Plan, all of your reviews remain live and visible on your website, even though you're not collecting new reviews.
This is perfect for seasonal organizations or times when your budget tightens. You keep the trust and credibility you’ve earned without losing your online presence.
For Nonprofits
Why should nonprofits care about their online reviews?
In a world where it's getting harder to determine what's real or fake, trust and transparency drive funding, volunteer support, and community engagement.
Donors, grant committees, and even prospective staff look for authentic, real-world reviews to assess the outcome of your work.
Online reviews provide powerful social proof. They show real-world impact, highlight your values, and help you stand out in a crowded, noisy online environment.
We’re not trying to ‘sell’ ourselves. Why should we care about visibility?
Visibility is not vanity. In today’s world, it’s survival. When potential funders, partners, or volunteers search for your cause, reviews give them proof that your work is real and worth supporting.
How does this fit with our values?
Raising Reputations is designed to serve mission-driven organizations with integrity. You have full control over your reviews, the request process, and how they’re displayed on your website and social media.
There's no review manipulation and no pressure on anyone to participate. You're simply inviting your constituents to share their experience with your organization in a way that generates public recognition for your efforts and results.
Can online reviews really help us secure funding and grants?
Yes, absolutely. Many grant committees, donors, and sponsors research nonprofits before committing funds.
Authentic public reviews and testimonials offer real-world proof of your positive impact, which can be a deciding factor in securing financial support. If your competitors have public social proof and you don’t, you’re at a disadvantage.
How can reviews help us attract volunteers and staff?
People want to work with organizations that have positive reputations. Reviews help potential volunteers and employees get a glimpse of your culture and mission-driven impact, making it easier to attract dedicated, like-minded individuals.
What if the people we serve want to remain private or are afraid to leave public reviews?
Your mission is built on trust and safety, and online reviews should enhance that trust, not compromise it. Many online review platforms, like Google, allow individuals to remain anonymous by using initials or pseudonyms, and participants are not required to share personal details.
We also have a feature called Private Feedback that allows your constituents to leave reviews that exist only within your account and are not distributed to any other public review websites. This feedback can still be used in a variety of helpful ways, from anonymous feedback displays on your website to third-party donor reporting.
You don’t need thousands of personal testimonials. Just a handful of authentic, mission-driven reviews from those who safely share their stories can make a big impact.
How can we best use reviews privately instead of publicly?
If you have privacy concerns or you’re not ready to publicly display your reviews with identifying information, we have a unique feature that collects private reviews in a way that's helpful in multiple ways.
We provide website displays that showcase your reviews with the identifying information removed. So you can promote these reviews on your website and maintain the reviewers' anonymity.
All of your private reviews are saved in your account and can be added to reports for funding and grant applications. Many organizations summarize review data in donor reports and social media updates, without revealing individual identities.
Example: “In 2024, 90% of our program graduates reported feeling more hopeful about their future. Here’s how your donations made that possible.”
This approach keeps the impact visible while respecting privacy. And the review reports that come directly from your account provide a measure of third-party verification and credibility.
About Negative Reviews
How can we make sure reviews accurately reflect our work?
One of the most effective ways is to ask for reviews from people who have personally experienced your positive impact themselves.
By consistently inviting real feedback, you shape the public narrative instead of letting it happen by chance.
We’re already doing everything we can with limited resources. What if reviews expose our weaknesses?
That’s a common concern, because small businesses and nonprofits often operate under immense constraints, but that doesn’t mean your impact should go unseen.
Instead of fearing reviews, lead the conversation by showcasing the great work you do despite these challenges. People want to support organizations that are transparent, authentic, and always striving to improve.
What if someone isn't happy with our services? Won’t they post negative feedback?
It’s possible, but if you're not proactively asking for reviews from all of your customers, the only voices online may be from those who are dissatisfied.
By making it easy for happy customers to share their experiences, you ensure that positive voices outweigh any occasional criticism.
What happens if we get a negative review?
We can notify you quickly and suggest a thoughtful response that reflects your brand’s integrity and professionalism.
Your reaction can turn a negative moment into a chance to build trust and demonstrate that you’re listening and open to suggestions for improvement.
Can we remove negative reviews if we disagree with them?
Most review platforms only allow removals when a review violates their content policies (such as containing false information or abusive language).
But a well-written, respectful reply can be even more powerful than a five-star review. Our software alerts you to new reviews quickly, so you can respond in a way that demonstrates professionalism, accountability, and a commitment to customer satisfaction.
Will negative reviews damage our reputation?
Not necessarily, every organization receives constructive feedback at some point. A well-handled response to a negative review can build credibility.
No organization is perfect, and customers know this. Much of the public's perception will be shaped by how you respond. Ignoring online reviews leaves your reputation at risk and leads the public to believe you don't care.
Our software makes it easy for you to engage with the public by responding to reviews, both positive and negative, in a way that shows that you listen, care, and are committed to transparency even in challenging circumstances.
If asking for reviews feels awkward, we’ve got your back.
Start your free trial and let us ask for you.
Collect reviews for the next 14 days for free. No credit card required.
