# LLMs-Full.txt - Full Content for Project Pages # Generated on: 2026-07-13T09:30:20.980Z # Total pages: 12 --- ## URL: https://www.raisingreputations.com/pricing ### Title: Affordable Pricing for Review Management Software: Fair for Businesses & Nonprofits ### Page ID: 7116372 ### Content: ## You Don’t Need a Big Budget to Build a Big Reputation # OUR PRICING IS SIMPLE AND AFFORDABLE ### No surprises, no pressure, and no credit card required to get started. #### Try it for free, take your time, and only pay when you’re ready. ## Pricing Plans for Every Budget #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### Step-by-Step Guide #### Support Community #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### One-on-One Support #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### On-on-One Support #### See More Features #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### Step-by-Step Guide #### Support Community #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### One-on-One Support #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### On-on-One Support #### See More Features ##### We Manage Your Google Business Profile ##### Strengthen Your Local Competitive Advantage ## Add-On Services ### **OPTIONAL FOR ANY PLAN** #### **500 Extra Emails Bundle:** $30 for 500 bonus email credits #### **500 Extra Text Messages Bundle:** $40 for 500 bonus text message credits #### Our 'Proof Before Payment Guarantee' ## Our 'Maintenance Plan Promise' ## Frequently Asked Questions ### General Questions #### How does your software help us manage online reviews? #### Who is this designed to help? #### How does this help my business grow? #### What if we don’t have much of an online presence yet? #### Is this really worth it for a small business like mine? #### We already use private surveys. Do we need public reviews too? #### How is this better than running ads? #### How soon might I see results? #### I’m not tech-savvy. Will this be hard to use? #### Is my data, and my customers’ data, safe? #### What kind of support do you offer? #### How do I get started? ### Pricing & Free Trial #### How much does it cost? #### Why is your pricing lower than your competitors’? #### What happens if I need to pause or cancel my plan? #### Can I switch between plans later? #### What’s the difference between the DIY and Done-For-You plans? #### Can I get help setting up my account without paying for ongoing Done-For-You services? #### Do you offer a free trial? #### What happens after my free trial? #### Do you offer discounts for nonprofits? ### For Nonprofits #### Why should nonprofits care about their online reviews? #### We’re not trying to ‘sell’ ourselves, why should we care about visibility? #### How does this fit with our values? #### Can online reviews really help us secure funding and grants? #### How can reviews help us attract volunteers and staff? #### What if the people we serve want to remain private or are afraid to leave public reviews? #### How can we best use reviews privately instead of publicly? ### Features & Functionality #### How do we ask for reviews without feeling pushy? #### Can I really request reviews automatically, without extra work? #### Will you ask my customers for reviews on my behalf? #### How many review requests can I send? #### Which software services does Raising Reputations work with? #### Can I manage multiple locations? #### Can I display reviews on my website or social media? #### Can I continue to display reviews on my website even when I’m not collecting new ones? ### About Negative Reviews #### How can we make sure reviews accurately reflect our work? #### We’re already doing everything we can with limited resources. What if reviews just expose our weaknesses? #### What if someone isn't happy with our services, won’t they post negative feedback? #### What happens if we get a negative review? #### Can we remove negative reviews if we disagree with them? #### Will negative reviews damage our reputation? ## If asking for reviews feels awkward, we’ve got your back. ### Start your free trial and let our system ask for you. #### Collect reviews for the next 14 days for free. No credit card required. ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL You’ve worked too hard to be invisible online. That’s why Raising Reputations gives you everything you need to collect, display, and benefit from real reviews at the most affordable price. Additional Email and Text Messaging Bundles Available Send review requests by email, text, QR code, or shareable link Automatically request reviews after completed jobs or customer interactions Send individual or bulk review campaigns in just a few clicks Automate follow-up reminders to increase new reviews Use printed QR materials for effortless in-person review requests Includes up to **500 review invitation messages each month** (additional invitation bundles available) Manage one business location (additional locations available) Monitor reviews from 66 different public review websites in one place Organize reviews with tags, filters, and custom labels for better analysis Track trends and performance with easy-to-understand reporting Invite team members to collaborate on review management Create branded review collections that match your business Feature your best customer stories where they'll have the biggest impact Share positive reviews directly onto social media posts Combine reviews from multiple review sites into trusted feedback displays Choose which reviews appear publicly on your website Join our free Your First Five Stars Reviews Challenge *Take control of your online reputation with powerful review tools, practical training, and ongoing support. Ideal for businesses that want to grow without outsourcing.* Everything included in our **Proof Before Payment Plan**, plus: We set up and customize your account for your business We develop a personalized review generation strategy We provide personalized onboarding to ensure a successful launch We create and optimize your review request campaigns We monitor incoming reviews across all supported platforms We professionally respond to customer reviews on your behalf We continually optimize your campaigns to improve results Receive detailed monthly feedback analysis and performance reports Get ongoing strategic recommendations from our team Enjoy a completely hands-off reputation management experience Receive strategic support from our team of review experts *Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.* Full-Service Reviews + Google Business Profile Managed For You Everything included in our **VIP Reviews Done For You**, plus: Create posts to share positive feedback on social media Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process *A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.* Send review requests by email, text, QR code, or shareable link Automatically request reviews after completed jobs or customer interactions Send individual or bulk review campaigns in just a few clicks Automate follow-up reminders to increase new reviews Use printed QR materials for effortless in-person review requests Includes up to **500 review invitation messages each month** (additional invitation bundles available) Manage one business location (additional locations available) Monitor reviews from 66 different public review websites in one place Organize reviews with tags, filters, and custom labels for better analysis Track trends and performance with easy-to-understand reporting Invite team members to collaborate on review management Create branded review collections that match your business Feature your best customer stories where they'll have the biggest impact Share positive reviews directly onto social media posts Combine reviews from multiple review sites into trusted feedback displays Choose which reviews appear publicly on your website Join our free **Your First Five Stars Reviews Challenge** *Take control of your online reputation with powerful review tools, practical training, and ongoing support. Ideal for businesses that want to grow without outsourcing.* Everything included in our **Proof Before Payment Plan**, plus: We set up and customize your account for your business We develop a personalized review generation strategy We provide personalized onboarding to ensure a successful launch We create and optimize your review request campaigns We monitor incoming reviews across all supported platforms We professionally respond to customer reviews on your behalf We continually optimize your campaigns to improve results Receive detailed monthly feedback analysis and performance reports Get ongoing strategic recommendations from our team Enjoy a completely hands-off reputation management experience Receive strategic support from our team of review experts *Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.* Full-Service Reviews + Google Business Profile Managed For You Everything included in our **VIP Reviews Done For You**, plus: Complete Google Business Profile setup and optimization Publish promotional posts to keep your listing active Continuously optimize your profile for stronger local visibility Align your reviews and Google Business Profile into one unified strategy Increase customer confidence before they ever contact your business Help more local customers discover, trust, and choose your business Stay ahead with proactive optimization and strategic guidance *A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.* Try it free for 14 days. If you don’t love it, you don’t pay. It’s that simple. With our Proof Before Payment Guarantee, you can use Raising Reputations to start collecting, managing, and displaying your reviews risk-free for 14 days. We invite you to start building your online reputation at our expense before spending a dime on our service. Seasonal slowdown? Burnout? Budget crunch? We've been there and we completely understand. If you need to cut expenses for a while, our $29/month fallback option keeps your reviews live, your website displays active, and your SEO footprint intact without losing any progress. Take time for yourself and return to active reviews collection when you're ready. Raising Reputations gives you one simple place to collect, request, respond to, and showcase reviews, across dozens of platforms. It automates what used to take hours, tracks what people are saying, and puts your best reviews front and center to build trust and bring in more business. Raising Reputations is for businesses and nonprofits that care deeply about quality and customer service. Our customers understand that word-of-mouth is their most powerful marketing, and they want to protect and grow their reputation online. Whether you prefer to manage it yourself or hand it off, we support you either way. Positive reviews can raise your position in online search results, attract more qualified customers, and help you stand out from competitors who have bigger ad budgets but lower customer satisfaction ratings. This isn't just software, it's an affordable long-term growth strategy. Then Raising Reputations is the perfect place to start. Building a strong foundation of reviews will help your business or nonprofit gain visibility and credibility so that when potential customers, donors, or supporters research you online, they find authentic proof of your impact. Yes, small organizations are often doing the most meaningful work—and the most invisible. Raising Reputations gives you affordable tools to make sure your impact doesn’t get overlooked just because your budget is tight. In fact, small businesses and nonprofits with strong reviews often outperform larger competitors in trust and online search rankings, which is one of your only opportunities to level the playing field when you have a limited budget. Yes, because they serve different purposes. Survey results give you private, internal insights into how you can improve operations. Reviews build public trust and credibility by showcasing stories people tell about you in their own words, helping you attract more attention and support. Both matter, but only one helps you grow a strong reputation online. Unlike ads that stop working the moment you stop paying, your reviews keep working for you 24/7, earning trust, improving SEO, and converting new shoppers into loyal customers, all at a tiny fraction of the cost of advertising. Reviews management is the high ROI marketing that too many small organizations overlook. You could notice improved visibility and engagement within weeks, and the benefits compound over time. The more consistent you are in properly managing your online reputation, the greater your long-term results. Not at all. Raising Reputations was built to be simple, intuitive, and beginner-friendly, no technical skills are required. If you can send an email or post on social media, you can use this software with ease. Setup is fast (most users are up and running in about an hour), and we guide you every step of the way. And if you’d rather not lift a finger, choose our Done-For-You Plan and we'll manage your account for you. Yes, absolutely. We take data privacy seriously. Our system is fully GDPR compliant, which means we follow strict rules to protect personal information. We only use your data, and your customers’ data, to help you manage your online reviews. We never sell, share, or misuse any information. Your account is secure, your customers' information is handled carefully, and you stay fully in control at all times. We offer friendly, real human support by email, plus simple step-by-step video tutorials to guide you through every feature. You’re never on your own, we’re here to help you succeed. We make it easy to start collecting, managing, and displaying your online reviews for free for the first 14 days. Click HERE to create your account and get started. No credit card is required. We offer one simple plan that meets almost everyone's needs at just $97 per month (or $970 per year), which is our DIY Growth Plan. This gives you access to our full-featured and easy-to-use reviews management software. If you ever need to take a break from collecting new reviews and reduce your expenses, we offer a $29 per month (or $290 per year) Maintenance Plan, which preserves all of your existing reputation management growth. If you are busy running your business and want to outsource the entire process to one of our reputation management experts, you can select our Done-For-You Plan at just $294 per month (or $2,490 per year) and we will set up and manage the entire process for you. Because we’ve been in your shoes. As small business owners since 2003, we know what it's like to operate on a tight budget. We also understand you may be hesitant to invest in something new, even when you feel it's in your best interest. We maintain the lowest prices in our industry to support the small businesses and nonprofits who need it most. We get it. Running a business or nonprofit comes with ups and downs. That’s why we offer our unique $29 per month Maintenance Plan Promise. This helps you keep your existing reviews live on your website while pausing new outreach. You won’t lose your progress, and you can upgrade again anytime. No starting over. No pressure. Yes, you can upgrade, downgrade, or cancel any time. Whether you want to take a pause by moving to our Maintenance Plan or grow effortlessly by upgrading to our Done-For-You Plan, you're always in control. Our DIY Growth Plan gives you full access to our easy-to-use reviews management system that you can operate yourself. Our Done-For-You Plan includes all of the features of our DIY Growth Plan but we manage the entire process for you. We set up your account, create your review request campaigns, monitor and respond to your incoming reviews, and offer strategic support. We handle it all for you so you can focus on running your organization. Yes. If you want a professional setup without the ongoing Done-For-You service, we offer a one-time setup service for just $297. We’ll fully configure your account, customize your settings, and ensure you’re ready to start collecting powerful reviews—then hand you the keys. It's a perfect option if you want expert setup support for a one-time fee but prefer to manage things yourself afterward. Yes, we call it our Proof Before Payment Guarantee. We want you to try everything in our DIY Growth Plan for free for the first 14 days. No credit card is required. Just sign up, test it for yourself, and see how easy it is to build a world-class reputation. You choose what’s next. If you see the value of Raising Reputations, you can choose a plan and continue using your account. Everything you’ve already set up stays intact so you don’t lose any momentum. If you decide it's not for you, there's no hard feelings. You can simply walk away, there's no strings attached. Our pricing is designed with nonprofits in mind. We know every dollar matters, so we offer affordable plans that deliver the highest value without stretching your budget. While we currently offer one pricing model for all users, we deeply value the work nonprofits do. Our goal is simple: to make this a small investment that pays off through increased donor trust, stronger funding opportunities, and deeper volunteer engagement. In today’s digital world, trust and transparency drive funding, volunteer support, and community engagement. Donors, grant committees, and even prospective staff look for authentic, real-world testimonials to assess an organization’s impact. Online reviews provide powerful social proof. They show real-world impact, highlight your values, and help you stand out in a crowded landscape. Visibility is not vanity. In today’s world, it’s survival. When potential funders, partners, or volunteers search for your cause, reviews give them proof that your work is real and worth supporting. Raising Reputations is designed to serve mission-driven organizations with integrity. You have full control over your reviews, the request process, and how they’re displayed. There's no review manipulation and no pressure on anyone to participate. You're simply extending an invitation for your constituents to share their experience with your organization in a way that generates public recognition for your efforts and results. Yes, absolutely. Many grant committees, donors, and sponsors research nonprofits before committing funds. Authentic public reviews and testimonials offer real-world proof of your positive impact, which can be a deciding factor in securing financial support. If your competitors have public social proof and you don’t, you’re at a disadvantage. People want to work with organizations that have positive reputations. Reviews help potential volunteers and employees get a glimpse of your culture and mission-driven impact, making it easier to attract dedicated, like-minded individuals. Your mission is built on trust and safety, and online reviews should enhance that trust, not compromise it. Many online review platforms, like Google, allow individuals to remain anonymous by using initials or pseudonyms, and participants are not required to share personal details. We also have a feature called Private Feedback that allows your constituents to leave reviews that exist only within your account and are not distributed to any other review websites. This feedback can still be used in a variety of helpful ways, from anonymous feedback displays on your website to third-party donor reporting. You don’t need thousands of personal testimonials. Just a handful of authentic, mission-driven reviews from those who can safely share can make a big impact. If you have privacy concerns or you’re not ready to publicly display your reviews with identifying information, we have a unique feature that collects private reviews that are helpful in multiple ways. We provide website displays that showcase your reviews with the identifying information removed. So, you can promote these reviews on your website and maintain the reviewers' anonymity. All of your private reviews are saved in your account and can be added to reports for funding and grant applications. Many organizations summarize review data in donor reports and social media updates, without revealing individual identities. Example: *“In 2024, 90% of our program graduates reported feeling more hopeful about their future. Here’s how your donations made that possible.”* This approach keeps the impact visible while respecting privacy. And the review reports that come directly from your account provide a measure of third-party verification and credibility. Most people are happy to leave reviews for organizations they believe in, when they are asked. We provide easy, non-intrusive ways to request reviews, including: Our review request features are designed to be respectful, effective, and aligned with your values. Yes. Our software enables you to automate review requests by email, text message, QR code, or with custom links that can be shared anywhere. Raising Reputations also connects to most CRM and POS systems to send review requests automatically after a sales, service, or donation is completed. Once your account is setup, our system will do the work for you. While review requests is a key feature of our software, this will only happen if you set up your account to do so. You’re always in control of every message that's sent, when it’s sent, to whom it's sent, and how your brand is represented. If you’d like hands-off help, our team of pros can take care of the outreach for you, when you select our Done-For-You Plan. Our DIY Growth Plan includes up to 500 email or SMS review requests every month. If you need more email or text message credits you can add 500 additional messages for just $15 per month (and you can add as many bundles as you need). This way, your review collection efforts can grow right alongside your business without any limitations. Raising Reputations integrates directly with over 70 review platforms, including Google, Facebook, Yelp, TripAdvisor, Healthgrades, Angi, and many more. In addition, our software can be connected to online review platforms that don't allow direct integrations, which means that you can manage reviews from almost anywhere on the internet all from your account. In many cases, our software can be connected directly to your CRM or POS software to automatically retrieve your customers' information to send review requests with no manual effort. Yes, you can manage multiple locations from the same account. All of our plans include one location. If you have multiple sites, you can easily add them for just $30 per month for each additional location. Whether you’re managing two sites or twenty, your reviews stay organized, easy to monitor, and tailored to each location’s unique reputation. Absolutely. Raising Reputations offers many different flexible layouts that display your reviews directly on your website. Each option can be customized to match your website's existing fonts and colors. We also provide an easy tool that shares your best reviews on social media, so your customer testimonials keep working for you across the internet. Yes. When you move your account to our Maintenance Plan, all of your collected reviews remain live and visible on your website. This is perfect for seasonal organizations or times when your budget tightens. You keep the trust and credibility you’ve earned without losing your online presence. The most effective way is to ask for reviews from the people who have personally experienced your positive impact for themselves. By consistently inviting real feedback, you shape the public narrative instead of letting it happen by chance. That’s a common concern, because small businesses and nonprofits often operate under immense constraints, but that doesn’t mean your impact should go unseen. Instead of fearing reviews, lead the conversation by showcasing the great work you do despite these challenges. People want to support organizations that are transparent, authentic, and always striving to improve. It’s possible, but if you're not proactively asking for reviews from all of your customers, the only voices online may be from those who are dissatisfied. By making it easy for happy customers to share their experiences, you ensure that positive voices outweigh any occasional criticism. You can be notified instantly and respond right from your dashboard using optional AI-powered suggestions to craft a thoughtful response that reflects your brand’s integrity and professionalism. Your response can turn a negative moment into a chance to build trust and demonstrate that you’re listening and open to suggestions for improvement. Most review platforms only allow removals when a review violates their content policies (such as containing false information or abusive language). But a well-written, respectful reply can be even more powerful than a five-star review. Our software alerts you to new reviews quickly, so you can respond in a way that demonstrates professionalism, accountability, and a commitment to customer satisfaction. Not necessarily, every organization receives constructive feedback at some point. A well-handled response to a negative review can build credibility. No organization is perfect, and customers know this. Much of the public's perception will be shaped by how you respond. Ignoring online reviews leaves your reputation at risk. Our software makes it easy for you to engage with the public by responding to reviews, both positive and negative, in a way that shows that you listen, care, and are committed to transparency even in challenging circumstances. You’re doing great work, and we make sure the world knows it! - Automated email or text invitations - QR codes on sales or donation receipts, event materials, or thank-you notes - Social media prompts - Personalized requests from staff members - Direct requests from connections to your CRM or POS software --- ## URL: https://www.raisingreputations.com/home ### Title: Online Review Management Software for Businesses & Nonprofits: Raise Your Reputation with Ease ### Page ID: 7021769 ### Content: # ONLINE REVIEW MANAGEMENT SOFTWARE FOR BUSINESSES AND NONPROFITS ## Online Reviews are the Word-of-Mouth Referrals of the Digital Age ### ALMOST 9 IN 10 SHOPPERS TRUST & RELY ON REVIEWS #### [trust online reviews as much as personal recommendations](/research-citations) ### 4 in 5 Donors Let Reviews Guide Their Donations #### [say that online reviews influence their giving decisions](/research-citations) ### Reviews Are MORE POPULAR & IMPORTANT THAN EVER #### [say they are reading more online reviews than ever before](/research-citations) ## Here's our three-step process that generates the public recognition you deserve. ### 1\. Collect Reviews #### This is how you turn great experiences into recognized public credibility. ##### Learn More ###### Request reviews in bulk or individually with ease ###### Trigger review requests after key interactions or services ###### Send invitations via email, text, QR code, or shareable link ###### Automate follow-ups to boost response rates ###### Offer printed materials or in-person QR codes for face-to-face requests ###### Set it and forget it—automate everything after the initial setup ### 2\. Manage Reviews #### This is how you spot new opportunities and manage your reputation. ##### Learn More ###### See all reviews across the internet in one account ###### Get instant alerts for new reviews so you can respond quickly ###### Reply directly from your account using AI-assisted suggestions ###### Filter, tag, and organize reviews for better analysis ###### Track trends and performance with built-in analytics reports ###### Give team members access to help manage the reviews process ### 3\. Display Reviews #### This is how you turn positive feedback into your competitive advantage. ##### Learn More ###### Showcase your best reviews on your website ###### Share positive feedback directly to your social media accounts ###### Combine and display reviews received almost anywhere online ###### Choose which reviews are made public or private ###### Customize website review collections to match your visual brand ###### Tell impactful stories with reviews on your website using strategic placement ## What Others Say About You Matters Most ### Reviews For Businesses ### Reviews For Nonprofits ## If asking for reviews feels awkward, we’ve got your back. ### Start your free trial and let our system ask for you. #### Collect reviews for the next 14 days for free. No credit card required. ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL You’ve worked too hard, sacrificed too much, and helped too many in your community to be invisible online. Our reviews management software helps you build the kind of reputation that gets rewarded with trust, referrals, and increasing support. The good ones, like you, care and sacrifice the most but market the least. You’ve probably told yourself, “I'll just do great work and the results will speak for themselves.” But doing great work isn’t enough if no one knows about it. So, while you're busy making a positive impact, our reviews management software makes sure the right people see it, share it, and support it. Customers, clients, and donors want to support organizations they believe in. In today’s noisy, skeptical world, trust is the difference between growth and stagnation, for businesses and nonprofits alike. Our software turns the quiet wins you won't brag about into visible proof of your credibility, as told by the people you serve. You’ve worked hard to build a business people trust, but these days, even the best work needs an intentional strategy to be seen. In an online-first world, reputation equals reach. The companies with the highest-rated reviews are winning. And this could be you. If you feel like your industry's best kept secret, we can change that. You're dedicated to serving others, but if the public can’t see evidence of your impact, they’re less likely to support you. Nonprofits with positive reviews and testimonials are validating their mission in the hearts and minds of their supporters. If you are ready to help others shine a spotlight on your work, we are here to help. You’re doing great work, and we make sure the world knows it! --- ## URL: https://www.raisingreputations.com/blog ### Title: Blog ### Page ID: 7021770 ### Content: ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL You’re doing great work, and we make sure the world knows it! --- ## URL: https://www.raisingreputations.com/protected-collection-item ### Title: Protected Page ### Page ID: 7021775 ### Content: ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL In order to view the page, please enter the password below: You’re doing great work, and we make sure the world knows it! --- ## URL: https://www.raisingreputations.com/reset-password-page ### Title: Reset password page ### Page ID: 7021776 ### Content: ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL You’re doing great work, and we make sure the world knows it! --- ## URL: https://www.raisingreputations.com/terms-and-conditions ### Title: Terms and Conditions ### Page ID: 7032254 ### Content: ## Terms & Conditions #### 1\. INTRODUCTION #### 2\. ABOUT US #### 3\. ACCEPTANCE OF TERMS #### Account Responsibility #### No Liability for Unauthorized or Improper Account Use #### 4\. SCOPE OF SERVICES #### SaaS Platform #### Skool Community #### Done-For-You Services #### Additional Risk & Performance Disclaimers #### AI Features & Beta Tools Disclaimer #### Community Interaction & Peer Support #### No Professional Advice #### Platform Ownership #### 5\. FREE TRIALS & FREE ACCESS #### 6\. SERVICE FEES & PAYMENT TERMS #### 7\. USER CONTENT & DATA #### 8\. INTERNATIONAL USERS & GDPR COMPLIANCE #### Lawful Basis #### Data Transfers #### Your Rights (GDPR/UK GDPR) #### Retention & Storage #### Local Legal Compliance #### 9\. ACCEPTABLE USE POLICY #### Account Security #### 10\. INTELLECTUAL PROPERTY #### 11\. MARKETING USE OF CUSTOMER CONTENT (WITH OPT-OUT OPTION) #### However, you may opt out at any time. #### 12\. THIRD-PARTY SERVICES & INTEGRATIONS #### Third-Party Platform Risk Disclosure #### User Responsibility for Compliance #### Third-Party Platforms & Integrations Disclaimer #### Third-Party Intellectual Property Notice #### 13\. WARRANTY DISCLAIMER #### 14\. LIMITATION OF LIABILITY #### 15\. INDEMNIFICATION #### 16\. TERMINATION #### No Refunds #### 17\. FORCE MAJEURE #### 18\. ARBITRATION & CLASS ACTION WAIVER #### 19\. SEVERABILITY #### 20\. SURVIVAL #### 21\. GOVERNING LAW & JURISDICTION #### 22\. ENTIRE AGREEMENT #### Updated Terms of Service #### 23\. CONTACT ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL Welcome to Raising Reputations, LLC ("Raising Reputations," “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of: By accessing any of these services (“Services”), you agree to these Terms. These Terms & Conditions should be read together with our [Privacy Policy](/privacy-policy), [Cookie Policy](/cookie-policy), and [Data Processing Agreement](/data-processing-agreement). If you do not agree, please discontinue use immediately. Raising Reputations, LLC is a U.S.-based company located at 407 West Smith Valley Road, Suite #382, Greenwood, Indiana 46142. If you need help, you may reach us at [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com). All legal disputes must be brought and adjudicated exclusively in Johnson County, Indiana. By creating an account, enrolling in the Community, or using any Software or DFY Services, you confirm that: If you do not agree, you must discontinue using the Services. You are fully responsible for maintaining the confidentiality and security of your account, login credentials, and access permissions. All actions taken through your account, whether by you or by someone you authorized or allowed to use it, are deemed to be your actions. You agree to ensure that only authorized individuals access your account and that they comply with these Terms. Raising Reputations is not responsible for any loss, damage, liability, or expense resulting from the wrongful, fraudulent, negligent, or illegal use of your account by you, your staff, or any third party who gains access through your credentials. You receive a revocable, non-exclusive, non-transferable license to access and use Raising Reputations software for your business. Your participation in the community includes access to training, posts, comments, messaging features, events, and related resources. Community behavior must follow our Social and Acceptable Use Policies. If you subscribe to DFY services, they may include: Any DFY service details not listed here will be clearly disclosed at the point of purchase. You acknowledge that all review outcomes, search rankings, SEO performance, and platform visibility are influenced by external variables that no software or service can control fully. Certain features of the Platform may use artificial intelligence (“AI”), machine learning, or experimental (“beta”) tools. These features are provided solely for convenience and may produce inaccurate, incomplete, or unexpected results. You are responsible for reviewing all AI-generated content for accuracy, appropriateness, and compliance before using it publicly or within your business. Raising Reputations is not liable for errors, inaccuracies, or outcomes resulting from your use of AI-generated content or beta features. The Raising Reputations Skool Community provides peer interaction, shared experiences, general guidance, and optional training resources. Nothing in the Software, Community, DFY services, or training materials should be interpreted as legal, financial, marketing, business, or professional advice. You are solely responsible for all decisions made based on your use of the Services. Raising Reputations is not responsible for any actions you take or fail to take based on any information, guidance, or recommendations provided. You should consult with qualified professionals before making decisions relating to marketing, compliance, legal obligations, or business strategy. All rights in and to the Platform remain exclusively with Raising Reputations. You are granted a limited, revocable license to access the Platform under these Terms, but you do not acquire any ownership, equity, or proprietary rights in the Software, Services, or intellectual property at any time. We may provide limited-time free access or trials at our discretion. These Terms apply equally during any free access periods. You are solely responsible for the content, data, and information you upload, submit, or connect through our Services. We may remove or restrict content that violates laws or these Terms. You are fully responsible for any content or data you upload or provide. Raising Reputations may be accessed by users outside the United States. If you access the Services from the European Union, United Kingdom, or any region with data protection laws, you acknowledge and agree to the following: We process personal data as needed to (a) provide the Services, (b) perform contractual obligations, (c) comply with legal requirements, and (d) pursue legitimate business interests such as product improvement and security. By using the Services, you consent to the transfer of your data to the United States. We use industry-standard safeguards, including Data Processing Agreements, to protect international data transfers. If applicable laws grant you rights (access, correction, deletion, data portability, restriction, objection), you may request these by contacting [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com). Data is stored only as long as necessary to provide the Services, comply with legal requirements, resolve disputes, or enforce agreements. You are fully responsible for ensuring that your use of the Software, Community, and DFY services complies with the laws of your jurisdiction. If any international privacy laws conflict with these Terms, we will comply with the minimum legally required standard without waiving any rights under these Terms. We may suspend or terminate accounts immediately for violations, without refund. We enforce a zero-tolerance policy for harassment, abuse, or unethical conduct. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Raising Reputations is not liable for unauthorized access resulting from lost, stolen, shared, or insecure credentials. All intellectual property related to the Software, Community content created by us, training, branding, templates, and DFY deliverables belong to Raising Reputations unless explicitly stated otherwise. You receive a license to use these materials for your own business only. Your user-generated content remains yours, and you grant us a license to use it for providing Services. By using our Software, Community, or DFY services, you grant Raising Reputations, LLC permission to use the following for marketing, education, or demonstration purposes: To opt out, send an email to [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com) with the subject line: “Opt-Out of Marketing Use.” Once received, we will stop using your identifiable content in future materials. This does not require us to remove marketing materials already published prior to your opt-out request. We will never disclose sensitive data, private account details, or non-public business information without your explicit permission. You acknowledge that the Services interact with third‑party platforms (e.g., Google, Yelp, Facebook, TripAdvisor, Angi, and others). Raising Reputations does NOT control these platforms and is not responsible for: You agree to comply with all third‑party rules, and you acknowledge that your use of these platforms is entirely independent of Raising Reputations. You understand and agree that your business, not Raising Reputations, is responsible for maintaining good standing with each third‑party platform. You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, review platform policies, advertising rules, and industry-specific standards. Raising Reputations does not provide compliance guarantees and is not responsible for violations arising from your use of the Services. By using our Services, you understand and agree that: Your continued use of third-party platforms is entirely at your own risk. Any references to third-party platform names, logos, or trademarks (e.g., “Google,” “Facebook,” “Yelp,” and others) are used solely for descriptive or integration purposes. You agree not to misuse or misrepresent any third-party branding when using our Services. The Services are provided “as is,” “as available,” and without warranties of any kind, express or implied. To the fullest extent permitted by law, Raising Reputations disclaims all warranties, including: To the maximum extent permitted by law, Raising Reputations shall not be liable for: Our total liability shall not exceed the fees you paid during the last 3 months for the affected Service. Nothing limits liability for fraud or willful misconduct. You agree to indemnify, defend, and hold Raising Reputations harmless from any claims, damages, losses, or liabilities arising from: We may suspend or terminate access to any Service at our discretion, including for: You may cancel at any time through your billing settings. We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, cyberattacks, labor disputes, utility outages, government restrictions, or platform‑wide outages (e.g., Google, Facebook, Yelp, or others). If any portion of these Terms is deemed unenforceable, the remaining portions continue in full effect. The following sections survive termination: Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law, Arbitration, and any payment obligations. These Terms are governed by the laws of the State of Indiana. All disputes must be brought in Johnson County, Indiana, except for arbitration terms above. These Terms represent the entire agreement between you and Raising Reputations and supersede all prior agreements. We may update these Terms periodically. Continued use signifies acceptance of the revised Terms. You’re doing great work, and we make sure the world knows it! - The Raising Reputations SaaS platform ("Software" or “Platform”), including all review management, AI features, local ranking tools, integrations, and dashboards. - The Raising Reputations Skool community ("Community"). - Any done-for-you (“DFY”) services, including but not limited to review management, customer experience (“CX”) services, and Google Business Profile (“GBP”) management. - You are at least 18 years old. - You have read, understood, and agreed to these Terms. - You are legally able to enter into binding agreements. - You will ensure all individuals accessing your account comply with these Terms. - Review response writing - Review acquisition campaigns - GBP management and optimization - Monitoring and reporting - AI-assisted customer experience workflows - Actions, penalties, suspensions, or decisions made by third-party platforms, including Google, Facebook, Yelp, Angi, TripAdvisor, or any other integrated service. - Lost access to third-party accounts due to user behavior, policy violations, platform errors, algorithm changes, or internal decisions made by those platforms. - Performance fluctuations in rankings, visibility, or review generation caused by factors outside our control, including but not limited to competitor activity, platform updates, or market changes. - Peer advice is not vetted, professional, or guaranteed to be accurate. - You are responsible for evaluating and applying any suggestions. - We are not liable for misunderstandings, disagreements, or outcomes resulting from user-to-user interactions. - Community moderators may remove posts or users at their discretion to maintain safety and integrity. - Fees for SaaS subscriptions, Community access, and DFY services will be displayed at checkout. - All payments must be made on time. Failure to pay may result in suspension or termination. - Fees may change with advance notice. - Taxes may apply and are your responsibility. - Subscription renews automatically unless canceled. - All payments must be made via approved payment processors. We are not responsible for third-party payment errors. - Your content complies with all laws, including GDPR and U.S. privacy laws, ethical guidelines, and platform policies. - You own or have legal permission to use and upload the content. - You will not upload sensitive personal data unless necessary. - You grant Raising Reputations a license to store, process, and transmit your content solely to provide the Services. - We may use anonymized, aggregated data to improve features, analytics, or AI models. - You will maintain your own backups. We are not responsible for data loss. - Engage in illegal, fraudulent, deceptive, or harmful activities. - Upload malware, bots, scripts, spam, harmful code, or defamatory material. - Post or solicit fake reviews or incentivized reviews prohibited by platform policies. - Use the Platform or Community to scrape, harvest, or reproduce competitive data. - Train external AI models using our content, data, or proprietary frameworks. - Harass, threaten, or abuse users or staff. - Use the Community for unsolicited pitching, ads, DM‑spam, or multi‑level marketing. - Attempt to breach or circumvent security, reverse engineer the Software, misuse integrations, or disrupt Services. - Use the Services to compete with Raising Reputations. - Replicate, resell, or redistribute any content. - Publish internal training materials outside your organization. - Claim ownership of Raising Reputations’ frameworks, trademarks, branding, or IP. - Public reviews about your business - Screenshots you share inside the Community - Wins or results you voluntarily post - Testimonials you provide - General performance trends generated by the Software (anonymized or non-identifiable) - Social media posts - Website examples - Training materials - Marketing emails - Case studies - Live or recorded workshops - policy changes by these platforms; - account suspension, termination, or penalties issued by them; - review removals, filtering, or moderation decisions; - delays or errors in data sync caused by platform APIs; - lost access due to violations of their terms. - Some features integrate with third-party platforms (e.g., Google, Facebook, Yelp, and others). - You are responsible for complying with all third-party policies. - We are not responsible for the accuracy, availability, or reliability of third-party services. - Raising Reputations has no control over the policies, decisions, outages, suspensions, or enforcement actions taken by third-party platforms. - Platforms may restrict, throttle, or terminate access to features at their discretion. - We cannot guarantee the success or approval of verification requests, reinstatements, appeals, or content moderation decisions. - We are not liable for loss of reviews, rankings, or account access resulting from third-party activity. - Raising Reputations claims no ownership, endorsement, partnership, or licensing rights to any third-party intellectual property. - All trademarks belong to their respective owners. - Use of such names does not imply affiliation or sponsorship. - Some features integrate with third-party platforms (e.g., Google, Facebook, Yelp, and others). - You are responsible for complying with all third-party policies. - We are not responsible for the accuracy, availability, or reliability of third-party services. - Implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. - Warranties related to accuracy, reliability, uptime, or performance of the Services. - Warranties regarding review outcomes, rankings, platform visibility, or reputation improvements. - The Services will be uninterrupted, timely, secure, or error-free. - Third‑party platforms will operate consistently or maintain your accounts. - Data, analytics, or notifications are accurate or complete. - Reviews or content will remain published. - Loss of profits, revenue, business, customers, or goodwill. - Loss of data or corruption of data. - Reputational harm or lost review opportunities. - Suspensions, removals, penalties, downgrades, or actions taken by third‑party platforms. - Errors or delays caused by third‑party APIs or integrations. - Any indirect, incidental, consequential, special, punitive, or exemplary damages. - Your use or misuse of the Services. - Your violation of these Terms. - Your violation of any law or third‑party rights. - Content you upload or actions you take on third‑party platforms. - Your interactions within the Community. - Violations of these Terms. - Late or failed payments. - Abuse, harassment, or harmful behavior. - Misuse of software or integrations. - Legal or regulatory requirements. - Any dispute will be resolved through binding arbitration in Johnson County, Indiana. - Class actions are waived; disputes must be handled individually. - Either party may seek injunctive relief in court for IP or security issues. --- ## URL: https://www.raisingreputations.com/privacy-policy ### Title: Privacy Policy ### Page ID: 7032408 ### Content: ## Privacy Policy #### 1\. INTRODUCTION #### 2\. WHO WE ARE & CONTACT INFORMATION #### 3\. INFORMATION WE COLLECT #### Information You Provide Directly #### Information from Third-Party Integrations #### Information from DFY Services #### 4\. HOW WE USE YOUR INFORMATION #### We do NOT sell personal data. #### 5\. LEGAL BASIS FOR PROCESSING (GDPR) #### 6\. HOW WE SHARE INFORMATION #### Service Providers #### Third-Party Platforms You Connect #### Legal Requirements #### Business Transfers #### 7\. INTERNATIONAL USERS #### 8\. MARKETING USE & OPT-OUT OPTION #### To opt out, email: #### 9\. DATA RETENTION #### Requesting Access to Your Data #### Requesting Corrections or Deletion #### Withdrawing Your Consent #### 10\. DATA SECURITY #### 11\. YOUR PRIVACY RIGHTS #### GDPR (EU/EEA) Rights #### CCPA/CPRA (California) Rights #### 12\. CHILDREN’S PRIVACY #### 13\. COOKIES & TRACKING #### 14\. THIRD-PARTY LINKS #### 15\. DATA PROCESSING AGREEMENTS #### 16\. CHANGES TO THIS POLICY #### 17\. CONTACT INFORMATION ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL Raising Reputations, LLC (“Raising Reputations,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use: By accessing any of these services, you agree to this Privacy Policy. This Privacy Policy should be read together with our [Terms & Conditions](/terms-and-conditions), [Cookie Policy](/cookie-policy), and [Data Processing Agreement](/data-processing-agreement). If you do not agree, please discontinue use immediately. We are the “data controller” for most personal data. For DFY services and AI processing, we may act as a “data processor.” We collect the following categories of information: If you connect external platforms (e.g., Google, Facebook, Yelp, Angi, TripAdvisor, and others): We never claim ownership of third-party intellectual property. We may use aggregated or anonymized data for research, product development, and marketing. If you connect Google, Facebook, Yelp, or others, etc., we send and receive only what you authorize. We are not responsible for actions taken by third-party platforms. If Raising Reputations is sold or merges, data may transfer as part of the assets. If you access from outside the U.S., you consent to: We apply GDPR-grade protections regardless of region. To opt out, send an email to [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com) with the subject line: “Opt-Out of Marketing Use.” You may request a copy of the personal data we hold about you at any time. All requests must be submitted in writing to [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com). We will respond to access or correction requests as quickly as possible. If we require additional time, we will notify you within thirty (30) days and provide an updated timeline. If we cannot provide certain personal information or make a requested correction, we will inform you of the reason unless restricted by law or security considerations. If you believe any personal data we hold about you is inaccurate, incomplete, outdated, or no longer necessary for the purposes for which it was collected, you may request that we correct, update, or delete it. You may also object to our processing of your data where you believe we no longer have a lawful basis to use it. To submit any such request, please contact us at [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com). If we rely on your consent to process personal data, you may withdraw that consent at any time by contacting us at [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com). Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal. Some Services may become unavailable if consent is withdrawn. In the event of a breach, we will notify affected users according to applicable laws. Submit requests to: [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com)[.](mailto:Support@RaisingReputations.com) Our Services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have information about a minor, contact us immediately. See our [Cookie Policy](/cookie-policy) for details and opt-out options. You should review third-party privacy notices before interacting. Where required (e.g., GDPR), we enter into Data Processing Agreements (“DPAs”) with our users. Continued use of the Services constitutes acceptance. You’re doing great work, and we make sure the world knows it! - Our SaaS platform and review management tools (“Software” or “Platform”) - Our Skool community (“Community”) - Our done-for-you services (“DFY Services”) - Our websites, training, resources, and communications (collectively, “Services”) - Name, email, business name - Account credentials - Payment information (processed securely by Stripe or Skool—not stored by us) - Content uploaded to the platform - Reviews or customer data provided for DFY services - Messages, posts, comments, or uploads in the Community Information We Collect Automatically - Log data, IP address, browser type - Device information - Usage activity in the Platform or Community - Cookie-based analytics (see separate [Cookie Policy](/cookie-policy)) - Access tokens - Review data (ratings, text, timestamps) - Profile details - Messaging or inbox data (where allowed) - Customer names, emails, phone numbers - Review content - Social media or GBP access permissions - Business operational information - Provide, maintain, and improve the Software - Deliver training, resources, and Community features - Perform DFY review management or GBP services - Send important service-related updates - Deliver AI-powered review responses or suggestions - Generate anonymized analytics - Detect fraud, security risks, or misuse - Comply with legal requirements - Contract necessity – to deliver our Services - Legitimate interests – product improvement, security, analytics - Consent – cookies, email marketing, third-party integrations - Legal obligations – tax, compliance, fraud prevention - Stripe (payments) - Skool (community platform) - AI service providers (OpenAI or comparable) - Email service providers - Hosting and infrastructure providers - Law enforcement - Court orders - Regulatory obligations - Processing in the U.S. - Transfer to third parties located globally - Your reviews - Your testimonials - AI-anonymized outputs - Community wins or success stories - Marketing materials - Educational examples - Case studies - Providing Services - Legal and accounting purposes - Resolving disputes - Maintaining security - Encryption in transit - Secure servers and firewalls - Role-based internal access - Monitoring for suspicious activity - Access - Correction - Deletion - Restriction - Data portability - Objection - Withdrawal of consent - Categories of data collected - Specific data collected - Deletion - Correction - Opt-out of sale/sharing (we do not sell data) - Essential cookies - Analytics cookies - Preference cookies - Their content - Their privacy practices - Their policies - Processing roles - Security obligations - Subprocessors - Data subject rights - Retention and deletion - Email users, or - Post a prominent notice in the Community --- ## URL: https://www.raisingreputations.com/business-review-management ### Title: Review Management Software for Small Businesses: Get More 5-Star Reviews & Grow Trust ### Page ID: 7033817 ### Content: # ONLINE REVIEW MANAGEMENT SOFTWARE FOR BUSINESSES ## Want More Sales? Start By Improving Your Online Reviews. ### CUSTOMERS Rely on Reviews FOR MOST PURCHASES #### [say online reviews influence their buying decisions](/research-citations) ### Reviews Are Required Reading for most Customers #### [will make a buying decision **only** after reading reviews](/research-citations) ### Great Reviews Mean Real Revenue For Your Business #### [businesses with "excellent" reviews earn 31% more](/research-citations) ## Managing your online reputation is the most affordable way to compete and win. ### Maximize Long-Term Benefits ### Earn Sales with Authentic Stories ### Climb Local Search Results ## Reviews Help You Show Up Where It Matters Most ## Pricing Plans for Every Season ### DIY Growth Plan #### Display Reviews #### Manage Reviews #### Request Reviews #### Respond to Reviews ##### See More Features ###### This plan is best when you need a full-featured, affordable review management system you can easily run yourself. ### Done-For-You Plan #### Display Reviews #### Manage Reviews #### Request Reviews #### Respond to Reviews #### Account Set Up #### Account Management ##### See More Features ###### This plan is best when you are busy running your business and need to delegate to a reviews management pro. ### Maintenance Plan #### Display Reviews #### Manage Reviews ##### See More Features ###### This plan is best when you need to pause your outreach but you don't want to lose the progress you've made. #### See More Features #### See More Features #### See More Features ## Add-On Services ### **OPTIONAL FOR ANY PLAN** #### **Additional Locations:** +$30/month per extra location #### **Extra Review Requests:** +$15/month per 500 invites #### **One-Time Done-For-You Setup Only:** $297 (no ongoing DFY service) ## Frequently Asked Questions ### General Questions #### How does your software help us manage online reviews? #### Who is this designed to help? #### How does this help my business grow? #### What if we don’t have much of an online presence yet? #### Is this really worth it for a small business like mine? #### We already use private surveys. Do we need public reviews too? #### How is this better than running ads? #### How soon might I see results? #### I’m not tech-savvy. Will this be hard to use? #### Is my data, and my customers’ data, safe? #### What kind of support do you offer? #### How do I get started? ### Pricing & Free Trial #### How much does it cost? #### Why is your pricing lower than your competitors’? #### What happens if I need to pause or cancel my plan? #### Can I switch between plans later? #### What’s the difference between the DIY and Done-For-You plans? #### Can I get help setting up my account without paying for ongoing Done-For-You services? #### Do you offer a free trial? #### What happens after my free trial? #### Do you offer discounts for nonprofits? ### For Nonprofits #### Why should nonprofits care about their online reviews? #### We’re not trying to ‘sell’ ourselves, why should we care about visibility? #### How does this fit with our values? #### Can online reviews really help us secure funding and grants? #### How can reviews help us attract volunteers and staff? #### What if the people we serve want to remain private or are afraid to leave public reviews? #### How can we best use reviews privately instead of publicly? ### Features & Functionality #### How do we ask for reviews without feeling pushy? #### Can I really request reviews automatically, without extra work? #### Will you ask my customers for reviews on my behalf? #### How many review requests can I send? #### Which software services does Raising Reputations work with? #### Can I manage multiple locations? #### Can I display reviews on my website or social media? #### Can I continue to display reviews on my website even when I’m not collecting new ones? ### About Negative Reviews #### How can we make sure reviews accurately reflect our work? #### We’re already doing everything we can with limited resources. What if reviews just expose our weaknesses? #### What if someone isn't happy with our services, won’t they post negative feedback? #### What happens if we get a negative review? #### Can we remove negative reviews if we disagree with them? #### Will negative reviews damage our reputation? ## If asking for reviews feels awkward, we’ve got your back. ### Start your free trial and let our system ask for you. #### Collect reviews for the next 14 days for free. No credit card required. ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL Reviews are the new word-of-mouth marketing, but with a much bigger audience. A single great review can influence hundreds of future shoppers to buy from you. Your online reputation spreads faster, lasts longer, and reaches more people than any paid marketing efforts ever could. Reviews make doing business the right way your competitive advantage. Once it's set up, our review software works in the background, helping you earn trust and attract new customers every day. It’s less expensive than ads, takes less time, and delivers long-term results, all by giving your customers a voice. Reviews are a valuable asset that keeps working long after you collect them. Unlike ads, which stop performing the moment you stop paying, a great review keeps showing up in search results, building trust and boosting your visibility across the internet, all without recurring costs. Every review is written in your customers’ own words — which makes it more relatable, more believable, and far more powerful than any traditional advertising. The best part? A single positive review can influence hundreds of future shoppers to trust you enough to buy from you. Review activity is one of the strongest local SEO ranking factors. Search engines reward you when you have frequent positive reviews by placing them higher in local search results. This means more visibility, more clicks, and more sales — without ever spending a dollar on ads. Every day, people are searching for businesses like yours, and reviews help you rise to the top. Even if they’ve never heard of you, strong ratings and reviews earn attention and trust. Today’s shoppers say star ratings are one of the biggest reasons they choose one business over another. Spend just one hour today and start collecting the reviews that lead new customers straight to you. Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts *Best for you when you need to downgrade your service but you don't want to lose the progress you've made.* Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts *Best for you when you need a full-featured, affordable review management system you can easily run yourself.* Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts *Best for you when you are busy running your business and need to delegate to a reviews management expert.* Share positive feedback directly to your social media accounts Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts Raising Reputations gives you one simple place to collect, request, respond to, and showcase reviews, across dozens of platforms. It automates what used to take hours, tracks what people are saying, and puts your best reviews front and center to build trust and bring in more business. Raising Reputations is for businesses and nonprofits that care deeply about quality and customer service. Our customers understand that word-of-mouth is their most powerful marketing, and they want to protect and grow their reputation online. Whether you prefer to manage it yourself or hand it off, we support you either way. Positive reviews can raise your position in online search results, attract more qualified customers, and help you stand out from competitors who have bigger ad budgets but lower customer satisfaction ratings. This isn't just software, it's an affordable long-term growth strategy. Then Raising Reputations is the perfect place to start. Building a strong foundation of reviews will help your business or nonprofit gain visibility and credibility so that when potential customers, donors, or supporters research you online, they find authentic proof of your impact. Yes, small organizations are often doing the most meaningful work—and the most invisible. Raising Reputations gives you affordable tools to make sure your impact doesn’t get overlooked just because your budget is tight. In fact, small businesses and nonprofits with strong reviews often outperform larger competitors in trust and online search rankings, which is one of your only opportunities to level the playing field when you have a limited budget. Yes, because they serve different purposes. Survey results give you private, internal insights into how you can improve operations. Reviews build public trust and credibility by showcasing stories people tell about you in their own words, helping you attract more attention and support. Both matter, but only one helps you grow a strong reputation online. Unlike ads that stop working the moment you stop paying, your reviews keep working for you 24/7, earning trust, improving SEO, and converting new shoppers into loyal customers, all at a tiny fraction of the cost of advertising. Reviews management is the high ROI marketing that too many small organizations overlook. You could notice improved visibility and engagement within weeks, and the benefits compound over time. The more consistent you are in properly managing your online reputation, the greater your long-term results. Not at all. Raising Reputations was built to be simple, intuitive, and beginner-friendly, no technical skills are required. If you can send an email or post on social media, you can use this software with ease. Setup is fast (most users are up and running in about an hour), and we guide you every step of the way. And if you’d rather not lift a finger, choose our Done-For-You Plan and we'll manage your account for you. Yes, absolutely. We take data privacy seriously. Our system is fully GDPR compliant, which means we follow strict rules to protect personal information. We only use your data, and your customers’ data, to help you manage your online reviews. We never sell, share, or misuse any information. Your account is secure, your customers' information is handled carefully, and you stay fully in control at all times. We offer friendly, real human support by email, plus simple step-by-step video tutorials to guide you through every feature. You’re never on your own, we’re here to help you succeed. We make it easy to start collecting, managing, and displaying your online reviews for free for the first 14 days. Click HERE to create your account and get started. No credit card is required. We offer one simple plan that meets almost everyone's needs at just $97 per month (or $970 per year), which is our DIY Growth Plan. This gives you access to our full-featured and easy-to-use reviews management software. If you ever need to take a break from collecting new reviews and reduce your expenses, we offer a $29 per month (or $290 per year) Maintenance Plan, which preserves all of your existing reputation management growth. If you are busy running your business and want to outsource the entire process to one of our reputation management experts, you can select our Done-For-You Plan at just $294 per month (or $2,490 per year) and we will set up and manage the entire process for you. Because we’ve been in your shoes. As small business owners since 2003, we know what it's like to operate on a tight budget. We also understand you may be hesitant to invest in something new, even when you feel it's in your best interest. We maintain the lowest prices in our industry to support the small businesses and nonprofits who need it most. We get it. Running a business or nonprofit comes with ups and downs. That’s why we offer our unique $29 per month Maintenance Plan Promise. This helps you keep your existing reviews live on your website while pausing new outreach. You won’t lose your progress, and you can upgrade again anytime. No starting over. No pressure. Yes, you can upgrade, downgrade, or cancel any time. Whether you want to take a pause by moving to our Maintenance Plan or grow effortlessly by upgrading to our Done-For-You Plan, you're always in control. Our DIY Growth Plan gives you full access to our easy-to-use reviews management system that you can operate yourself. Our Done-For-You Plan includes all of the features of our DIY Growth Plan but we manage the entire process for you. We set up your account, create your review request campaigns, monitor and respond to your incoming reviews, and offer strategic support. We handle it all for you so you can focus on running your organization. Yes. If you want a professional setup without the ongoing Done-For-You service, we offer a one-time setup service for just $297. We’ll fully configure your account, customize your settings, and ensure you’re ready to start collecting powerful reviews—then hand you the keys. It's a perfect option if you want expert setup support for a one-time fee but prefer to manage things yourself afterward. Yes, we call it our Proof Before Payment Guarantee. We want you to try everything in our DIY Growth Plan for free for the first 14 days. No credit card is required. Just sign up, test it for yourself, and see how easy it is to build a world-class reputation. You choose what’s next. If you see the value of Raising Reputations, you can choose a plan and continue using your account. Everything you’ve already set up stays intact so you don’t lose any momentum. If you decide it's not for you, there's no hard feelings. You can simply walk away, there's no strings attached. Our pricing is designed with nonprofits in mind. We know every dollar matters, so we offer affordable plans that deliver the highest value without stretching your budget. While we currently offer one pricing model for all users, we deeply value the work nonprofits do. Our goal is simple: to make this a small investment that pays off through increased donor trust, stronger funding opportunities, and deeper volunteer engagement. In today’s digital world, trust and transparency drive funding, volunteer support, and community engagement. Donors, grant committees, and even prospective staff look for authentic, real-world testimonials to assess an organization’s impact. Online reviews provide powerful social proof. They show real-world impact, highlight your values, and help you stand out in a crowded landscape. Visibility is not vanity. In today’s world, it’s survival. When potential funders, partners, or volunteers search for your cause, reviews give them proof that your work is real and worth supporting. Raising Reputations is designed to serve mission-driven organizations with integrity. You have full control over your reviews, the request process, and how they’re displayed. There's no review manipulation and no pressure on anyone to participate. You're simply extending an invitation for your constituents to share their experience with your organization in a way that generates public recognition for your efforts and results. Yes, absolutely. Many grant committees, donors, and sponsors research nonprofits before committing funds. Authentic public reviews and testimonials offer real-world proof of your positive impact, which can be a deciding factor in securing financial support. If your competitors have public social proof and you don’t, you’re at a disadvantage. People want to work with organizations that have positive reputations. Reviews help potential volunteers and employees get a glimpse of your culture and mission-driven impact, making it easier to attract dedicated, like-minded individuals. Your mission is built on trust and safety, and online reviews should enhance that trust, not compromise it. Many online review platforms, like Google, allow individuals to remain anonymous by using initials or pseudonyms, and participants are not required to share personal details. We also have a feature called Private Feedback that allows your constituents to leave reviews that exist only within your account and are not distributed to any other review websites. This feedback can still be used in a variety of helpful ways, from anonymous feedback displays on your website to third-party donor reporting. You don’t need thousands of personal testimonials. Just a handful of authentic, mission-driven reviews from those who can safely share can make a big impact. If you have privacy concerns or you’re not ready to publicly display your reviews with identifying information, we have a unique feature that collects private reviews that are helpful in multiple ways. We provide website displays that showcase your reviews with the identifying information removed. So, you can promote these reviews on your website and maintain the reviewers' anonymity. All of your private reviews are saved in your account and can be added to reports for funding and grant applications. Many organizations summarize review data in donor reports and social media updates, without revealing individual identities. Example: *“In 2024, 90% of our program graduates reported feeling more hopeful about their future. Here’s how your donations made that possible.”* This approach keeps the impact visible while respecting privacy. And the review reports that come directly from your account provide a measure of third-party verification and credibility. Most people are happy to leave reviews for organizations they believe in, when they are asked. We provide easy, non-intrusive ways to request reviews, including: Our review request features are designed to be respectful, effective, and aligned with your values. Yes. Our software enables you to automate review requests by email, text message, QR code, or with custom links that can be shared anywhere. Raising Reputations also connects to most CRM and POS systems to send review requests automatically after a sales, service, or donation is completed. Once your account is setup, our system will do the work for you. While review requests is a key feature of our software, this will only happen if you set up your account to do so. You’re always in control of every message that's sent, when it’s sent, to whom it's sent, and how your brand is represented. If you’d like hands-off help, our team of pros can take care of the outreach for you, when you select our Done-For-You Plan. Our DIY Growth Plan includes up to 500 email or SMS review requests every month. If you need more email or text message credits you can add 500 additional messages for just $15 per month (and you can add as many bundles as you need). This way, your review collection efforts can grow right alongside your business without any limitations. Raising Reputations integrates directly with over 70 review platforms, including Google, Facebook, Yelp, TripAdvisor, Healthgrades, Angi, and many more. In addition, our software can be connected to online review platforms that don't allow direct integrations, which means that you can manage reviews from almost anywhere on the internet all from your account. In many cases, our software can be connected directly to your CRM or POS software to automatically retrieve your customers' information to send review requests with no manual effort. Yes, you can manage multiple locations from the same account. All of our plans include one location. If you have multiple sites, you can easily add them for just $30 per month for each additional location. Whether you’re managing two sites or twenty, your reviews stay organized, easy to monitor, and tailored to each location’s unique reputation. Absolutely. Raising Reputations offers many different flexible layouts that display your reviews directly on your website. Each option can be customized to match your website's existing fonts and colors. We also provide an easy tool that shares your best reviews on social media, so your customer testimonials keep working for you across the internet. Yes. When you move your account to our Maintenance Plan, all of your collected reviews remain live and visible on your website. This is perfect for seasonal organizations or times when your budget tightens. You keep the trust and credibility you’ve earned without losing your online presence. The most effective way is to ask for reviews from the people who have personally experienced your positive impact for themselves. By consistently inviting real feedback, you shape the public narrative instead of letting it happen by chance. That’s a common concern, because small businesses and nonprofits often operate under immense constraints, but that doesn’t mean your impact should go unseen. Instead of fearing reviews, lead the conversation by showcasing the great work you do despite these challenges. People want to support organizations that are transparent, authentic, and always striving to improve. It’s possible, but if you're not proactively asking for reviews from all of your customers, the only voices online may be from those who are dissatisfied. By making it easy for happy customers to share their experiences, you ensure that positive voices outweigh any occasional criticism. You can be notified instantly and respond right from your dashboard using optional AI-powered suggestions to craft a thoughtful response that reflects your brand’s integrity and professionalism. Your response can turn a negative moment into a chance to build trust and demonstrate that you’re listening and open to suggestions for improvement. Most review platforms only allow removals when a review violates their content policies (such as containing false information or abusive language). But a well-written, respectful reply can be even more powerful than a five-star review. Our software alerts you to new reviews quickly, so you can respond in a way that demonstrates professionalism, accountability, and a commitment to customer satisfaction. Not necessarily, every organization receives constructive feedback at some point. A well-handled response to a negative review can build credibility. No organization is perfect, and customers know this. Much of the public's perception will be shaped by how you respond. Ignoring online reviews leaves your reputation at risk. Our software makes it easy for you to engage with the public by responding to reviews, both positive and negative, in a way that shows that you listen, care, and are committed to transparency even in challenging circumstances. You’re doing great work, and we make sure the world knows it! - Automated email or text invitations - QR codes on sales or donation receipts, event materials, or thank-you notes - Social media prompts - Personalized requests from staff members - Direct requests from connections to your CRM or POS software --- ## URL: https://www.raisingreputations.com/nonprofit-review-software ### Title: Review Management Software for Nonprofits: Build Trust, Visibility & Donor Confidence ### Page ID: 7121929 ### Content: # ONLINE REVIEW MANAGEMENT SOFTWARE AND SERVICES FOR NONPROFITS ## Want More Support? Start By Improving Your Online Reviews. ### Your Impact Is BeST Understood Through Reviews ### Trust Is Non-Negotiable for Today’s Donors ### ONLINE Reviews Help YOU Bridge the GAP IN PUBLIC Trust ## Managing your online reputation is the most effective way to win community support. ### Safeguard Your Nonprofit's Future ### Shape the Public's Perception of You ### Generate Long-Term Credibility ## Reviews Help You Show Up Where It Matters Most ## Pricing Plans for Every Budget #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### Step-by-Step Guide #### Support Community #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### One-on-One Support #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### On-on-One Support #### See More Features #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### Step-by-Step Guide #### Support Community #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### One-on-One Support #### See More Features #### Reviews Set Up #### Reviews Strategy #### Reviews Management #### Review Requests #### Reviews on Website #### Reviews on Social #### Review Responses #### Feedback Analysis #### Monthly Reporting #### On-on-One Support #### See More Features ## Add-On Services ### **OPTIONAL FOR ANY PLAN** #### **Additional Locations:** +$30/month per extra location #### **Extra Review Requests:** +$15/month per 500 invites #### **One-Time Done-For-You Setup Only:** $297 (no ongoing DFY service) ## Frequently Asked Questions ### General Questions #### How does your software help us manage online reviews? #### Who is this designed to help? #### How does this help my business grow? #### What if we don’t have much of an online presence yet? #### Is this really worth it for a small business like mine? #### We already use private surveys. Do we need public reviews too? #### How is this better than running ads? #### How soon might I see results? #### I’m not tech-savvy. Will this be hard to use? #### Is my data, and my customers’ data, safe? #### What kind of support do you offer? #### How do I get started? ### Pricing & Free Trial #### How much does it cost? ...while we make sure your impact is publicly recognized! Now, more than ever, building and maintaining public trust must be at the center of your nonprofit growth strategy. And nothing promotes trust better than the stories of those you've served. Online reviews turn your private efforts into public credibility, so future donors can see what you’re doing right and why they should support you. say online reviews help them understand your mission [**\***](/research-citations) say that earning their trust is essential for their support [**\***](/research-citations) say they "highly trust" charities, creating a big gap [**\***](/research-citations) Reviews make real stories from real people your competitive advantage. Once it's set up, our review software and services work in the background, helping you earn trust and donor confidence. It’s less expensive than most marketing efforts, takes less time, and delivers long-term results, all by sharing the stories of those you serve. As traditional grant cuts continue, you must turn to the public for their support. The most resilient nonprofits in the years ahead will be the ones that invest in their digital presence now. Review management is the most effective way to proactively shape your public reputation. Every review is written in your constituents’ own words, which makes it more relatable, more believable, and far more powerful than any traditional marketing. The best part? A single positive review can influence hundreds of future donors and volunteers to trust you enough to support you. Reviews are a valuable asset that keeps working long after you collect them. Unlike ads, which stop performing the moment you stop paying, a great review keeps showing up in search results, building trust and boosting your visibility across the internet, all with minimal investment. People turn to search engines when they want to learn how to support the causes they care about. With fewer grants available and reliance on public support increasing, nonprofits can no longer afford to be invisible online. Your Google Business Profile is a critically important trust-building tool that helps you rise in local search rankings and reach more of the people who can help you succeed. Reviews build credibility, attract new supporters, and protect your reputation in a more competitive landscape. Send review requests by email, text, QR code, or shareable link Automatically request reviews after completed jobs or customer interactions Send individual or bulk review campaigns in just a few clicks Automate follow-up reminders to increase new reviews Use printed QR materials for effortless in-person review requests Includes up to **500 review invitation messages each month** (additional invitation bundles available) Manage one business location (additional locations available) Monitor reviews from 66 different public review websites in one place Organize reviews with tags, filters, and custom labels for better analysis Track trends and performance with easy-to-understand reporting Invite team members to collaborate on review management Create branded review collections that match your business Feature your best customer stories where they'll have the biggest impact Share positive reviews directly onto social media posts Combine reviews from multiple review sites into trusted feedback displays Choose which reviews appear publicly on your website Join our free **Your First Five Stars Reviews Challenge** *Take control of your online reputation with powerful review tools, practical training, and ongoing support. Ideal for businesses that want to grow without outsourcing.* Everything included in our **Proof Before Payment Plan**, plus: We set up and customize your account for your business We develop a personalized review generation strategy We provide personalized onboarding to ensure a successful launch We create and optimize your review request campaigns We monitor incoming reviews across all supported platforms We professionally respond to customer reviews on your behalf We continually optimize your campaigns to improve results Receive detailed monthly feedback analysis and performance reports Get ongoing strategic recommendations from our team Enjoy a completely hands-off reputation management experience Receive strategic support from our team of review experts *Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.* Full-Service Reviews + Google Business Profile Managed For You Everything included in our **VIP Reviews Done For You**, plus: Create posts to share positive feedback on social media Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Receive strategic support from our team of review experts *A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.* Send review requests by email, text, QR code, or shareable link Automatically request reviews after completed jobs or customer interactions Send individual or bulk review campaigns in just a few clicks Automate follow-up reminders to increase new reviews Use printed QR materials for effortless in-person review requests Includes up to **500 review invitation messages each month** (additional invitation bundles available) Manage one business location (additional locations available) Monitor reviews from 66 different public review websites in one place Organize reviews with tags, filters, and custom labels for better analysis Track trends and performance with easy-to-understand reporting Invite team members to collaborate on review management Create branded review collections that match your business Feature your best customer stories where they'll have the biggest impact Share positive reviews directly onto social media posts Combine reviews from multiple review sites into trusted feedback displays Choose which reviews appear publicly on your website Join our free **Your First Five Stars Reviews Challenge** *Take control of your online reputation with powerful review tools, practical training, and ongoing support. Ideal for businesses that want to grow without outsourcing.* Everything included in our **Proof Before Payment Plan**, plus: We set up and customize your account for your business We develop a personalized review generation strategy We provide personalized onboarding to ensure a successful launch We create and optimize your review request campaigns We monitor incoming reviews across all supported platforms We professionally respond to customer reviews on your behalf We continually optimize your campaigns to improve results Receive detailed monthly feedback analysis and performance reports Get ongoing strategic recommendations from our team Enjoy a completely hands-off reputation management experience Receive strategic support from our team of review experts *Perfect for businesses that know reviews matter but don't have the time to manage them effectively. We handle the strategy, execution, and ongoing optimization for you.* Full-Service Reviews + Google Business Profile Managed For You Create posts to share positive feedback on social media Combine and display reviews received almost anywhere online Choose which reviews are made public or private on your website Customize website review collections to match your visual brand Tell impactful stories with reviews on your website using strategic placement Get instant alerts for new reviews so you can respond quickly Reply directly from your account using AI-assisted suggestions Filter, tag, and organize reviews for better analysis Track trends and performance with built-in analytics reports Give team members access to help manage the reviews process For 1 business location (add $30/month for each additional location) Includes up to 500 messages/month (add $15/month per extra 500 invites) Trigger review requests after key interactions or services Send invitations via email, text, QR code, or shareable link Offer printed materials or in-person QR codes for face-to-face requests Set it and forget it—automate everything after the initial setup Receive strategic support from our team of review experts *A hands-off solution for businesses serious about growth: we manage your reviews, Google Business Profile, and local reputation strategy so you can focus on operations.* Raising Reputations gives you one simple place to collect, request, respond to, and showcase reviews, across dozens of platforms. It automates what used to take hours, tracks what people are saying, and puts your best reviews front and center to build trust and bring in more business. Raising Reputations is for businesses and nonprofits that care deeply about quality and customer service. Our customers understand that word-of-mouth is their most powerful marketing, and they want to protect and grow their reputation online. Whether you prefer to manage it yourself or hand it off, we support you either way. Positive reviews can raise your position in online search results, attract more qualified customers, and help you stand out from competitors who have bigger ad budgets but lower customer satisfaction ratings. This isn't just software, it's an affordable long-term growth strategy. Then Raising Reputations is the perfect place to start. Building a strong foundation of reviews will help your business or nonprofit gain visibility and credibility so that when potential customers, donors, or supporters research you online, they find authentic proof of your impact. Yes, small organizations are often doing the most meaningful work—and the most invisible. Raising Reputations gives you affordable tools to make sure your impact doesn’t get overlooked just because your budget is tight. In fact, small businesses and nonprofits with strong reviews often outperform larger competitors in trust and online search rankings, which is one of your only opportunities to level the playing field when you have a limited budget. Yes, because they serve different purposes. Survey results give you private, internal insights into how you can improve operations. Reviews build public trust and credibility by showcasing stories people tell about you in their own words, helping you attract more attention and support. Both matter, but only one helps you grow a strong reputation online. Unlike ads that stop working the moment you stop paying, your reviews keep working for you 24/7, earning trust, improving SEO, and converting new shoppers into loyal customers, all at a tiny fraction of the cost of advertising. Reviews management is the high ROI marketing that too many small organizations overlook. You could notice improved visibility and engagement within weeks, and the benefits compound over time. The more consistent you are in properly managing your online reputation, the greater your long-term results. Not at all. Raising Reputations was built to be simple, intuitive, and beginner-friendly, no technical skills are required. If you can send an email or post on social media, you can use this software with ease. Setup is fast (most users are up and running in about an hour), and we guide you every step of the way. And if you’d rather not lift a finger, choose our Done-For-You Plan and we'll manage your account for you. Yes, absolutely. We take data privacy seriously. Our system is fully GDPR compliant, which means we follow strict rules to protect personal information. We only use your data, and your customers’ data, to help you manage your online reviews. We never sell, share, or misuse any information. Your account is secure, your customers' information is handled carefully, and you stay fully in control at all times. We offer friendly, real human support by email, plus simple step-by-step video tutorials to guide you through every feature. You’re never on your own, we’re here to help you succeed. We make it easy to start collecting, managing, and displaying your online reviews for free for the first 14 days. Click HERE to create your account and get started. No credit card is required. We offer one simple plan that meets almost everyone's needs at just $97 per month (or $970 per year), which is our DIY Growth Plan. This gives you access to our full-featured and easy-to-use reviews management software. If you ever need to take a break from collecting new reviews and reduce your expenses --- ## URL: https://www.raisingreputations.com/research-citations ### Title: Research & Citations on Online Reviews: Why Reputation Building Matters for Trust, Growth & Funding ### Page ID: 7172546 ### Content: ## Why Your Reputation Matters # A RESEARCH-BACKED PERSPECTIVE ON THE POWER OF REVIEWS ## Consumers Rely Heavily on Online Reviews ### SAY ONLINE REVIEWS INFLUENCE THEIR PURCHASING DECISIONS #### **Why it matters:** This underscores the critical role of reviews in the buyer's journey. #### **How Raising Reputations helps:** We make it easy to collect reviews automatically, ensuring a steady stream of fresh, persuasive social proof that strengthens buying confidence at every stage. ## Reviews Influence Donor Decisions ### SAY ONLINE REVIEWS INFLUENCE THEIR GIVING DECISIONS #### **Why it matters:** Your nonprofit’s review profile can tip the scales between getting a donation — or not. #### **How Raising Reputations helps:** We help you ethically collect and spotlight reviews from supporters, clients, and volunteers, turning everyday experiences into donation-driving credibility. ## Great Reviews Equal Higher Revenue ### CUSTOMERS SPEND 31% MORE WHEN A BUSINESS HAS "EXCELLENT" REVIEWS #### **Why it matters:** Reviews don’t just influence *whether* someone buys, they also affect *how much* they spend. #### **How Raising Reputations helps:** We make it easy to collect and display your best reviews across the web, boosting both your credibility and your average transaction value, without the cost or complexity of traditional marketing. ## Engagement with Reviews Boosts Sales ### WHEN SHOPPERS ENGAGE WITH ONLINE REVIEWS BEFORE A PURCHASE #### **Why it matters:** Reviews don’t just build trust, they drive sales. #### **How Raising Reputations helps:** Our platform turns your reviews into powerful sales tools by showcasing them on your website, in search results, and across key platforms, increasing buyer engagement and revenue, all from one affordable dashboard. ## Digital Donors Are More Valuable ### NEW DIGITAL DONORS ARE 48% MORE VALUABLE TO A NONPROFIT THAN THEIR OFFLINE COUNTERPARTS #### **Why it matters:** Digital donors give more and are easier to engage long-term, but they also research more before giving. A weak online presence can cost you valuable gifts and support. #### **How Raising Reputations helps:** We help you earn trust with today’s research-driven donors by showcasing real stories and 5-star feedback in the places they’re already searching. It’s one of the highest-return investments you can make. ## Reviews Are a Prerequisite to Visiting a Business ### CHECK ONLINE REVIEWS BEFORE VISITING AN UNFAMILIAR BUSINESS #### **Why it matters:** A weak or missing review presence can stop customers before they ever walk through your door. #### **How Raising Reputations helps:** Our local visibility tools ensure your top reviews show up where it counts, like Google, Yelp, Facebook, and 70+ other review platforms, increasing your chances of being discovered and chosen by new customers. ## Donors Look for Evidence Before Giving ### SEEK INFORMATION ABOUT A CHARITY'S ACCOMPLISHMENTS BEFORE GIVING #### **Why it matters:** Donors want proof that your nonprofit is making a difference, not just making promises. #### **How Raising Reputations helps:** Our platform helps you capture success stories that demonstrate results, turning testimonials into tangible evidence of your effectiveness. ## High Star Ratings Influence Consumer Choices ### WILL CONSIDER USING A BUSINESS WITH A FOUR-STAR RATING #### **Why it matters:** Maintaining a high average rating can significantly improve your ability to attract shoppers. #### **How Raising Reputations helps:** Our built-in alerts and response management features help you identify and address feedback quickly, preserving your average star rating and showing customers you care. ## Reviews Help Donors Understand Your Work ### SAY ONLINE REVIEWS HELP THEM BETTER UNDERSTAND A CHARITY'S MISSION AND WORK #### **Why it matters:** When you share real voices from your community, your mission becomes more clear, relatable, and trustworthy. #### **How Raising Reputations helps:** We organize your reviews into clear, searchable categories tied to programs, outcomes, and services, giving donors a quick, meaningful way to connect with your mission. ## Reviews Are Extremely Important in Buying Decisions ### SAY REVIEWS ARE "EXTREMELY IMPORTANT" WHEN MAKING BUYING DECISIONS #### **Why it matters:** When reviews carry this much weight, even one missing or outdated review can cost you a sale. #### **How Raising Reputations helps:** Our customizable review request system sends perfectly timed messages that generate a consistent flow of reviews, keeping your reputation current and convincing. ## Closing the Trust Gap for Charities ### SAY IT'S ESSENTIAL TO TRUST A NONPROFIT BEFORE GIVING, BUT ONLY 20% OF THE PUBLIC SAY THEY "HIGHLY TRUST" CHARITIES #### **Why it matters:** Donors value trust more than ever, but the public’s confidence in nonprofits is declining. This gap can cost mission-driven organizations critical support. #### **How Raising Reputations helps:** Your reviews are trust signals. Our platform empowers nonprofits to ethically amplify their credibility by making it easy for supporters to share their real experiences, creating a transparent, community-led narrative that builds trust and bridges the confidence gap. ## The Right Message Increases Donations ### SAY A COMPELLING REASON CAN MOTIVATE THEM TO INCREASE THEIR DONATION AMOUNT OR GIVE OUTSIDE THEIR REGULAR SCHEDULE #### **How Raising Reputations helps:** We help you highlight emotionally compelling reviews, and present them automatically on your website, donation pages, and outreach campaigns to inspire giving when it matters most. ## Positive Reviews Drive Action ### WILL TAKE ACTION **ONLY** AFTER READING A POSITIVE REVIEW #### **Why it matters:** If customers can't find positive reviews about your business, many will move on to your competitors. #### **How Raising Reputations helps:** We help you showcase glowing reviews directly on your website and in search results, making it easy for potential customers to see exactly why they should choose you. ## Consumers Are Reading More Reviews Than Ever ### SAY THEY READ MORE ONLINE REVIEWS NOW THAN EVER BEFORE #### **Why it matters:** Review consumption is skyrocketing and consumer behavior has shifted. Reviews are no longer optional, they’re a core part of the buying process. #### **How Raising Reputations helps:** We simplify the process of generating and managing a steady stream of reviews so your business keeps up with modern buyer expectations and stands out where it counts. ## Trust in Online Reviews Equals Personal Recommendations ### TRUST ONLINE REVIEWS AS MUCH AS PERSONAL RECOMMENDATIONS #### **Why it matters:** Building trust is essential for customer acquisition and retention. #### **How Raising Reputations helps:** Our review system and customizable displays make it effortless to highlight your credibility across your website, social media, Google profile, and much more. ## Impact Stories Build Trust ### WANT TO SEE PERSONAL IMPACT STORIES ABOUT HOW CHARITIES HELP PEOPLE #### **Why it matters:** Impact stories connect emotionally, and motivate giving far more than generic mission statements. #### **How Raising Reputations helps:** Our platform makes it easy to collect feedback from your community and turn it into searchable, visible impact stories across the internet, your website, and social media - anywhere donors are deciding to give. ## Reviews Influence Volunteering Too ### SAY REVIEWS HAVE HELPED THEM DECIDE WHERE TO VOLUNTEER #### **Why it matters:** Your reputation affects more than just donations, it shapes your volunteer pipeline too. #### **How Raising Reputations helps:** We help you build a powerful public presence that highlights positive stories from clients and volunteers, attracting like-hearted supporters ready to get involved. ## Consumers Prefer Reviews Over Influencer Marketing ### PREFER ONLINE REVIEWS OVER INFLUENCER MARKETING #### **Why it matters:** Authenticity wins. Real voices carry more weight than paid promotions, especially in today’s skeptical market. #### **How Raising Reputations helps:** Our platform elevates genuine customer and client experiences, helping you build trust without relying on expensive influencers or ads. ## Multiple Review Platforms Influence Decisions ### LOOK AT 2-3 REVIEW SITES BEFORE MAKING A BUYING DECISION #### **Why it matters:** Your presence across multiple review platforms increases your visibility and credibility, which matter now more than ever. #### **How Raising Reputations helps:** We connect with 70+ review sites, so you can monitor and manage your reputation from one easy dashboard, saving time while amplifying your credibility everywhere people search. ## Responding to Reviews Enhances Trust ### SAY BUSINESSES THAT RESPOND TO REVIEWS ARE MORE TRUSTWORTHY #### **Why it matters:** Engaging with customer feedback demonstrates your commitment to customer satisfaction. #### **How Raising Reputations helps:** Our real-time alerts and AI-suggested responses make it easy to reply quickly and build trust, without writing every word from scratch. ## Responding to Reviews Influences Buying Decisions ### SAY THAT SEEING A BUSINESS RESPOND TO REVIEWS MAKES THEM MORE LIKELY TO BUY #### **Why it matters:** Engagement builds trust. Customers want to know you're listening, especially when feedback is public. #### **How Raising Reputations helps:** Our unified dashboard lets you respond to reviews from dozens of platforms in one place, so you never miss a chance to show potential buyers you care. ## Consumers Expect Businesses to Respond to Reviews ### EXPECT A BUSINESS TO RESPOND TO NEGATIVE REVIEWS #### **Why it matters:** Timely responses to reviews can mitigate negative perceptions and demonstrate customer care. #### **How Raising Reputations helps:** We send instant notifications for new reviews, so you can respond fast. Or let our team of experts handle it for you, if you'd rather stay hands-off. ## Review Responses Can Offset Negative Feedback ### SAY THEY'RE MORE LIKELY TO OVERLOOK A CRITICAL REVIEW IF THE BUSINESS RESPONDS AND SHOWS COMMITMENT TO CUSTOMER SERVICE #### **Why it matters:** A bad review doesn’t have to be a deal-breaker, unless it’s ignored. #### **How Raising Reputations helps:** Our tools help you catch critical feedback and respond sincerely, showing future customers that you care enough to address opportunities for improvement. ## Responding to Reviews Encourages More Reviews ### SAY THEY'RE MORE LIKELY TO WRITE A REVIEW IF THEY SEE THAT A BUSINESS RESPONDS TO OTHERS #### **Why it matters:** Your response drives customer participation, and you get more reviews simply by showing up and replying to the ones you already have. #### **How Raising Reputations helps:** We help you build a review-rich culture by making responses quick, visible, and meaningful, encouraging even more customers and clients to share their stories. ## If asking for reviews feels awkward, we’ve got your back. ### Start your free trial and let our system ask for you. #### Collect reviews for the next 14 days for free. No credit card required. ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL Our software and services were created, and continue to evolve, in response to powerful trends in consumer and donor behavior. On this page, you’ll find the research and insights that inform our mission: to help honest businesses and nonprofits grow by amplifying the voices of the people they serve. ["](https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2022.865702/full)[The Impact of Online Reviews on Consumers’ Purchasing Decisions](https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2022.865702/full)[" Frontiers in Psychology, June 7, 2022](https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2022.865702/full) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://www.nonprofitpro.com/article/15-compelling-nonprofit-stats-from-2024/)[15 Compelling Nonprofit Stats From 2024](https://www.nonprofitpro.com/article/15-compelling-nonprofit-stats-from-2024/)[" NonProfitPRO, December 17, 2024](https://www.nonprofitpro.com/article/15-compelling-nonprofit-stats-from-2024/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[110+ Nonprofit Marketing Statistics and Insights You Should Know](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[" WPBeginner, November 1, 2024](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://fundraisingreportcard.com/trust-in-charities-nonprofits-survey-data/)[What’s Trust Got to Do with It?](https://fundraisingreportcard.com/trust-in-charities-nonprofits-survey-data/)[" Fundraising Report Card, January 9, 2025](https://fundraisingreportcard.com/trust-in-charities-nonprofits-survey-data/) **Why it matters:** Emotion and trust drive generosity, and your reviews can deliver both. ["](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[110+ Nonprofit Marketing Statistics and Insights You Should Know](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[" WPBeginner, November 1, 2024](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[Yelp releases survey findings on what makes reviews trustworthy](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[" Yelp, September 20, 2023](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[110+ Nonprofit Marketing Statistics and Insights You Should Know](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/)[" WPBeginner, November 1, 2024](https://www.wpbeginner.com/research/nonprofit-marketing-statistics-and-insights-you-should-know/) ["](https://blog.yelp.com/news/consumer-trust-survey-2024/)[Yelp survey findings reveal consumers favor detailed, genuine reviews](https://blog.yelp.com/news/consumer-trust-survey-2024/)[" Yelp, February 5, 2025](https://blog.yelp.com/news/consumer-trust-survey-2024/) ["](https://www.pymnts.com/restaurant-innovation/2023/everyones-a-critic-49m-consumers-recently-posted-online-restaurant-reviews/)[Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews](https://www.pymnts.com/restaurant-innovation/2023/everyones-a-critic-49m-consumers-recently-posted-online-restaurant-reviews/)[" PYMNTS, June 12, 2023](https://www.pymnts.com/restaurant-innovation/2023/everyones-a-critic-49m-consumers-recently-posted-online-restaurant-reviews/) ["](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/)[How to respond to reviews on Google](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/)[" Grow with Google](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/) ["](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[The Importance Of Online Customer Reviews](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)[" Invesp, July 20, 2024](https://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/) ["](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/)[How to respond to reviews on Google](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/)[" Grow with Google](https://grow.google/intl/en_my/article-how-to-respond-to-reviews-on-google/) ["](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[Yelp releases survey findings on what makes reviews trustworthy](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[" Yelp, September 20, 2023](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/) ["](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[Yelp releases survey findings on what makes reviews trustworthy](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/)[" Yelp, September 20, 2023](https://blog.yelp.com/news/yelp-publishes-index-of-consumer-alerts-recipients-releases-survey-findings/) You’re doing great work, and we make sure the world knows it! --- ## URL: https://www.raisingreputations.com/cookie-policy ### Title: Cookie Policy ### Page ID: 8405026 ### Content: ## Cookie Policy #### 1\. INTRODUCTION #### 2\. WHAT ARE COOKIES? #### 3\. TYPES OF COOKIES WE USE #### Strictly Necessary Cookies (Essential) #### Functional Cookies #### Performance & Analytics Cookies #### Advertising & Retargeting Cookies #### Third-Party Cookies #### 4\. HOW LONG COOKIES LAST #### 5\. DO WE NEED YOUR CONSENT? #### 6\. HOW YOU CAN MANAGE COOKIES #### Your Browser Settings #### Our Cookie Banner & Consent Tool #### 7\. THIRD-PARTY PLATFORM COOKIES #### 8\. INTERNATIONAL USERS (GDPR/EU/UK COMPLIANCE) #### 9\. EMAIL TRACKING TECHNOLOGIES #### 10\. CHANGES TO THIS COOKIE POLICY #### 11\. CONTACT INFORMATION ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL This Cookie Policy explains how Raising Reputations, LLC (“Raising Reputations,” “we,” “us,” or “our”) uses cookies and similar technologies on: By accessing any of these services, you agree to this Cookie Policy. This Cookie Policy should be read together with our [Terms & Conditions](/terms-and-conditions), [Privacy Policy](/privacy-policy), and [Data Processing Agreement](/data-processing-agreement). By continuing to browse or use our website or Platform, you agree to our use of cookies as described in this Policy (except where consent is required and obtained through a cookie banner). Cookies are small text files stored on your device when you visit a website. They help websites operate correctly and efficiently, and allow us to: We also use technologies similar to cookies, such as: These help us analyze behavior, measure marketing effectiveness, and maintain safe operations. Without these cookies, our Services will not function. Consent is not required for these. They improve your experience but are not strictly required. Used to understand how visitors interact with the website and Software, such as: These cookies help us improve usability and reliability. These may be placed by us or advertising partners to: If you disable these cookies, you may still see ads, but they may be less relevant. Because we integrate with and embed content and services from third parties (e.g., Google, Meta, Skool, and others), those platforms may also set cookies. We do not control these cookies and encourage you to review the third party’s cookie policy. Expiration periods vary based on the cookie’s function. You can change or withdraw your consent at any time. You can manage or delete cookies at any time through: When visiting our website for the first time, you can choose: You can revisit this banner by clearing your cookies. Because our Software interacts with platforms like: These platforms may place their own cookies during: We cannot control or prevent these cookies and hold no responsibility for: Your use of those platforms is governed by their policies, not ours. If conflicts arise between U.S. and EU law, we follow regional compliance requirements for the user’s jurisdiction. These help us understand how our emails perform. You may disable this by: The “Last Updated” date reflects the latest version. Continued use of our Services indicates acceptance. You’re doing great work, and we make sure the world knows it! - Our website(s) - Our SaaS Platform (“Software”) - Our Skool Community (“Community”) - Our marketing emails and communications - Remember your preferences - Improve performance - Secure your account - Understand usage patterns - Personalize your experience - Web beacons - Pixels - Tags - Local storage - Logging in - Securing the Software and Community - Managing subscriptions - Account authentication - Core functionality - Preferences - Login states - Previously viewed pages - User settings - Which pages are viewed - Navigation patterns - Time spent on features - Error monitoring - Show relevant ads - Measure ad performance - Build interest profiles - Prevent repetitive ads - Session Cookies: Deleted when you close your browser - Persistent Cookies: Stay on your device until they expire, or you delete them - Analytics cookies - Advertising cookies - Functionality cookies (when not essential) - Block cookies - Delete cookies - Control third-party cookies - Accept all cookies - Reject non-essential cookies - Customize settings - Google - Facebook - Yelp - TripAdvisor - Skool - 70+ other review platforms - Account linking - API usage - Review syncing - Login authentication - Third-party data retention - Tracking methods - Cookie practices - Policy or platform changes - We only activate non-essential cookies after you provide explicit consent - You may withdraw consent at any time - We follow PECR/ePrivacy/GDPR requirements for lawful cookie usage - Open-rate pixels - Link-tracking URLs - Engagement tracking - Blocking image loading - Unsubscribing - Adjusting email client settings - Legal changes - Technology changes - Service improvements - Adjustments to tracking tools --- ## URL: https://www.raisingreputations.com/data-processing-agreement ### Title: Data Processing Agreement ### Page ID: 8405588 ### Content: ## Data Processing Agreement #### 1\. PURPOSE & SCOPE #### 2\. DEFINITIONS #### 3\. ROLES OF THE PARTIES #### 4\. CUSTOMER INSTRUCTIONS #### 5\. GLOBAL DATA TRANSFERS (GDPR, UK GDPR, Swiss FADP) #### 6\. SUB-PROCESSORS #### 7\. CONFIDENTIALITY #### 8\. SECURITY MEASURES #### 9\. PERSONAL DATA BREACH RESPONSE #### 10\. DATA SUBJECT REQUESTS #### 11\. RETURN & DELETION OF DATA #### 12\. AUDIT RIGHTS #### 13\. USE OF CUSTOMER REVIEWS, FEEDBACK & CASE STUDIES #### Marketing Opt-Out Clause #### 14\. THIRD-PARTY PLATFORM LIMITATION OF LIABILITY #### 15\. LIMITATION OF LIABILITY #### 16\. GOVERNING LAW & JURISDICTION #### 17\. ORDER OF PRECEDENCE #### 18\. MISCELLANEOUS #### 19\. CONTACT INFORMATION ##### REVIEWS MANAGEMENT ##### RESOURCES ##### LEGAL This Data Processing Agreement (“DPA”) forms part of the [Terms of Service](/terms-and-conditions) and/or any other agreement (“Agreement”) between: (“Raising Reputations,” “Processor,” “Service Provider,” “we,” “us,” “our”) and The Customer (“Controller,” “Business,” “you,” “your”). This DPA governs Raising Reputations’ processing of personal data on behalf of the Customer while providing: By accessing any of our services, you agree to this Data Processing Agreement. This Data Processing Agreement should be read together with our [Terms & Conditions](/terms-and-conditions), [Privacy Policy](/privacy-policy), and [Cookie Policy](/cookie-policy). If you do not agree, please discontinue use immediately. Raising Reputations does not sell or share Customer Personal Data. Customer agrees not to instruct Raising Reputations to perform unlawful processing. Raising Reputations may process or store Customer Personal Data in the United States or in other permissible regions. When data is transferred out of the EEA/UK/Switzerland: These are incorporated automatically upon use of the Raising Reputations platform. Customer authorizes Raising Reputations to use sub-processors necessary to deliver the Services, including: Raising Reputations will ensure that all personnel authorized to process personal data: Raising Reputations maintains industry-standard security, including: Details of security controls can be provided upon request. If Raising Reputations discovers a Personal Data Breach involving Customer Personal Data: Raising Reputations is not responsible for the Customer’s own legal obligations to notify regulators or affected individuals. Raising Reputations does not respond directly to data subjects unless legally required. Customer grants Raising Reputations permission to use: Raising Reputations will never disclose confidential information or sensitive data. This DPA is governed exclusively by the laws of Indiana, USA. All legal claims must be brought exclusively in Johnson County, Indiana. then: SCCs → this DPA → Terms of Service → Privacy Policy. You’re doing great work, and we make sure the world knows it! - The Raising Reputations SaaS platform - The Raising Reputations Skool community - All DFY services (review management, GBP management, CX workflows, etc.) - GDPR (EU & UK) - CCPA/CPRA - Other applicable US federal & state privacy laws - International data protection laws - Controller / Business — the party that determines the purpose and means of processing. - Processor / Service Provider — the party that processes personal data on behalf of the Controller. - Customer Personal Data — any personal data submitted, uploaded, or provided by Customer through the Services. - Applicable Law — all global privacy and data protection laws, including GDPR, CPRA, US state laws, etc. - Sub-processor — any third-party service provider engaged by Raising Reputations. - Personal Data Breach — any unauthorized or unlawful loss, access, disclosure, or destruction of personal data. - Customer is the Controller or Business. - Raising Reputations is the Processor and Service Provider. - Each party is an independent Controller of its own business contact information (e.g., account owner contact details). - Process Customer Personal Data only in accordance with documented instructions. - Not sell, share, combine, or use Customer Personal Data for any purpose other than delivering the contracted Services. - Not retain, use, or disclose Customer Personal Data outside the business relationship. - EU SCCs (2021) apply for EU customers. - UK SCC Addendum applies for UK customers. - Swiss-adapted SCCs apply for Switzerland customers. - Hosting providers - Email delivery providers - Analytics providers - Payment processors - AI and automation infrastructure - Maintain written contracts with all sub-processors - Impose equivalent protections required under this DPA - Remain fully responsible for their performance - Provide the Customer with notice of material changes - Are subject to confidentiality obligations - Are trained on handling personal data - Access data only as necessary to perform duties - Access controls and authentication - Encryption in transit and at rest - Secure development and testing procedures - Logging and monitoring - Firewalls and intrusion detection - Backup, disaster recovery, and business continuity programs - Annual security reviews and vulnerability assessments - Customer will be notified without undue delay, and within 72 hours where legally required. - Notification may include known details of the breach, risks, and mitigation steps. - Notify Customer if it receives a request from a data subject (EU/UK/US). - Assist the Customer in responding when possible and lawful. - Customer may request the deletion or export of Customer Personal Data. - Raising Reputations will delete or anonymize such data unless legally required to retain it. - Backup archives will be securely overwritten in accordance with retention schedules. - Raising Reputations will provide documentation demonstrating compliance (e.g., security summaries, audit reports). - Formal audits may be conducted once per year with 30 days’ notice, at Customer’s expense, and must not disrupt operations. - Customer reviews - Public ratings - Feedback - Case studies - Success stories - Screenshots or anonymized examples for marketing, training, or product improvement, unless the Customer opts out by emailing: [Support@RaisingReputations.com](mailto:Support@RaisingReputations.com) - Raising Reputations integrates with third-party platforms (Google, Meta, Yelp, TripAdvisor, and others). - Raising Reputations has no control over third-party actions. - Raising Reputations is not liable for account suspensions, removals, penalties, policy violations, API changes, or lost access. - Customer must comply with all third-party policies. - Raising Reputations’ total liability under this DPA will not exceed fees paid in the prior 3 months. - Raising Reputations is not responsible for indirect, incidental, punitive, or consequential damages. - If any provision becomes invalid, the remainder remains enforceable. - Updates to this DPA may be made and will be posted online. - Continued use of the Services constitutes acceptance of updates.